Inventing Your Career

It started with the phone book.

My father was visiting this week and asked, “Do you have a phone book?”

A phone book? No, I don’t have a phone book.  No white pages, no yellow pages.  Not one phone book in the house, I realized.

We both laughed when, with sudden awareness, I blurted, “No. No, I don’t.”

And that’s the difference, isn’t it?  My father’s generation relies on the familiarity of the phone book – you pick a real thing up, you find what you want, you put it down and if it’s not in there, well, it probably doesn’t exist. While my children’s generation relies on Google – which gives them nearly unlimited access to information and ideas from sources all around the world.

The phone book metaphor explains how differently people are managing careers today.

During this same visit, my 18-year old son was sharing the details of his job with his grandfather.  “Basically,” he said, “I figured out what I wanted to do, and then got someone to pay me to do it.”  With a smile, he added, “I invented my career, because it didn’t exist before.”

My son is the community manager for a large online community.  How large?  +900,000 unique members.  He has 20 people around the world who report to him, and he’s never met one of them in person.  (Ask him someday about who he hires, and why he fires – fascinating.)  He also built the computer servers which support the community.  And how did he get the job?  He went to the founders of the community and said, “I can grow your fan base.”  And they said, “Go ahead, kid.”

And he did.  And they pay him for it.

Google way:  Create a job out of thin air by recognizing a need and offering to fill it.

Phone book way: Expect the organization to recognize the need, craft a job description, post the job, read hundreds of resumes, interview a dozen candidates, craft an offer, negotiate the deal and fill the job.

Which is more agile?

We are at a real pivot point, friends, when it comes to employment.

What I’m seeing, after working with hundreds of people this year, is a shifting away from the idea of one job, one employer, one career, toward a variety of simultaneous efforts that leverage strengths and interests.

It’s the school teacher who works half-time teaching a specialty class like Latin, coaches an elite, competitive youth sports team, and contentedly throws pottery which she sells at a gallery downtown.

It’s the nurse who also leads a boot camp program and happily works as a personal trainer.

It’s the consultant, working on her own, who has five great clients and generates more income than she ever made on salary.

It’s me.  I mean, 25 years ago could you imagine anyone having the job I have?

It’s the kid who creates his own job by making a powerful offer to solve the problem he’s observed.

Of course, if you are totally phone book oriented, this intangible Google-esque approach might make you feel rather queasy.  I mean, isn’t it kind of weird to not have a job-job? Where’s the belongingness?  The team? Where’s the stability?

I guess you could ask the same thing of the 30,000 folks Bank of America has announced it intends to lay off.

We’re at a pivot point when many of us – even those who are currently working for one employer – will, in the not too distant future, have to redefine what it means to work.

And it’s going to feel weird, and awkward.

Like when you realize you no longer limited to what’s in the phone book, but have all the resources of Google at your fingertips.

I’m going to tell you one thing. I know for certain that when you invent your own career, you consciously choose to leverage your own talents, your own skills, your own preferences – rather than contorting yourself to fit into a narrow job description of someone else’s design.

When you invent your own career, you offer your best self to solve the problems of people – whoever they may be and however many of them you happen to choose to serve, anywhere in the world.

That, my friend, is you as Google.

 

How To Get A Job – 3 Stories


 

Three stories.  All told last week.  Three different people.  Three job opportunities.

Only one gets the position.

Read on.

Sophie went into her interview full of confidence.  Piece of cake. She was highly qualified, and met the job description perfectly. Her interviewer – an older woman.  Another piece of cake. Sophie leaned back, relaxed and prepared to ace the interview.

Then a question came – a tough question – and Sophie wasn’t prepared. She assumed this older lady was going to be an easy touch. Sophie stammered.  Sophie couldn’t find the right words. Sophie felt flummoxed.

She went from leaning back to leaning forward.  Heart racing.  Bombing it.

She did not get the job.

Janice went into her interview a little panicked.  Panic that had started two and a half years ago when she lost her job. And immediately went on a large contract that ended up getting pulled. And then tried consulting. But couldn’t generate any work. She feels like the last couple of years have been all about failure after failure. Plus, she has the kids, and then there’s her husband, and they all have their demands on her time.  She really thinks they would prefer her to stay home and take care of them all day. And, frankly, a part of her would like that, too.

But women who don’t work – who are they? And is it really reasonable to ask her husband to shoulder all the expenses? Especially in this economy.

So Janice went into the interview conflicted. And the energy she gave off to the interviewer was confusing.  Did she want the job, or not?  Because Janice asked few questions, and never really talked about her own strengths and capacity.  She mostly sat there, looking nervous.

She did not get the job.

Kate didn’t have a job interview this week, but she got a new job.

How?

Kate had explored how she could be happier in her work. She analyzed who she enjoyed working with, and what kind of work energized her. Then, she identified people and organizations she’d like to work with, and developed a pitch about how she could specifically help them – how she could do what’s not getting done, and do it efficiently.

And then at a meeting already scheduled with one of her target companies – a client of hers – she said, “What if I joined your team and took care of this for you?”  Eyes lit up.  Hands were shaken.

And she had the job.

What do these stories tell you?

They tell me that not only has the economy changed, but so has hiring.  No longer are organizations hiring warm bodies because the plan says there are six people in that department and we only have five.  Today, organizations hire because they are in pain.  Something’s not getting done.  Something important, that affects the bottom line.  And the maxed out people currently in the department are already doing the work of three people. Each.

So someone gets hired. One someone.

Someone who makes a good case for himself.  Someone who has good energy.  Someone who is not afraid to take a little risk to get what they want.

This is the way people are getting hired.  These are the new rules.

If you are looking for work, check yourself.  Are you playing by the old rules, or the new ones?

 

 

The Bluest Sky

I was feeling rather smug that morning.

I stood on the tee box of the seventh hole, under the bluest sky I’d seen in some time, the crisp early fall air like a tonic in my lungs. And I was playing my brains out – 2 strokes over par after the first six holes of a nine hole golf tournament.

I was even nervously allowing myself to think, “I could win this thing!”

I stood on the tee box in the casual pose I’d seen pro golfers strike, arm on hip, hand on the end of the club, leg crossed over. I posed like a woman who was going to win, baby.

But then I saw something. Coming over the ridge, a golf cart. I squinted. It was the young golf pro, and she was barreling directly for me. She screeched to a halt and breathlessly said, “Mrs. Woodward, you have to come in. Your husband called.” She must have read something on my face, because she quickly added, “Your kids are fine. Everyone’s fine. It’s just that both World Trade Towers in New York have collapsed, there’s a bomb at the Pentagon, there’s a bomb at the State Department and something up at the Capitol.” Panic started to well up inside me. “Your husband wants you to get the kids and go home.”  I nodded, processing it all, and threw my bag on the back of her cart and we sped off. My playing partner stepped out of the porta-potty just in time to hear me say, “I concede.  I have to go.”

And I didn’t think about golf again for a very long time.

It took well over an hour to drive the six miles home. I picked up the kids – confused, frightened – on the way. During those gridlocked minutes in the car, I felt like a sitting duck. The local all-news radio station was reporting on fighter planes scrambling, and commercial planes landing. They also reported that there was one more plane, on the way to The White House. The White House, where I had worked, and where so many friends were working that day.

Crossing the Chain Bridge, I glanced to my left and saw a column of black smoke streaming over the tree tops. The Pentagon burning.

I could smell it.

It was surreal.

Our house is about a quarter of a mile from the Potomac River. Between the house and the river is the busy and noisy George Washington Parkway, which is traveled by 80,000 people every day. Usually, the hum of the cars whizzing past creates a gentle susurrus that can be as comforting as sitting by the ocean. And we also live under the flight path for Reagan National Airport, and the steady rumble of landing and taking off every six minutes is a part of the environment. It’s a noisy place.

But that morning, under the bluest sky, I stood in my front yard and heard… nothing.  No traffic. No planes. Nothing. I held my arms out, as if I could embrace the world and share our pain, when I heard the first one. One deep tone. Then another. The National Cathedral had begun tolling its bells. Then the bells from other churches began to ring. Mournful, yes. But hope, too, in each tone. Hope. Hope. Hope.

I stood there, barefoot, broken-hearted, on one of the most beautiful days of the year. Worried. What could possibly come next?

I did an inventory: I had a husband I loved, I had great kids I could parent full-time. I had my family, my friends. We were blessed. We were safe. We were going to be okay.

That’s what it looked like under the bluest sky. But the reality of the next ten years proved to be quite different than I ever could have imagined.

If a visitor from the future had told me,  that morning out on my front lawn, that in the next ten years:

I would divorce the man whose ring I wore on September 11, 2001, after learning some hard truths.

He would move away, remarry and start a new family.

I would be a single parent.

I would give up being a full-time mom and go back to work.

I would be diagnosed with cancer.

I would struggle financially.

Family and dear friends would die unexpectedly, some painfully.

My children would face challenges which would stop us in our tracks.

If the future visitor told me all that on September 11, 2001, I would have said, “You have to be kidding. It can’t possibly go that way.”

But if that visitor was telling the truth, he’d also have had to tell me the fantastic parts of the coming years:

That I would be known as a writer, with blogs and books.

That I would work with people all over the world – from Asia to Europe, from Canada to Mexico, from Alaska to The Keys – and help them find more fulfilling work, and meaningful lives.

That I’d meet strangers who would grow dear to my heart.

That a certain 8-year old third grader would become a happy, thoughtful, kind, six foot tall college man with a thriving business he created from scratch.

That a little kindergartner would grow into a willowy high school athlete who studies Latin and history, and never forgets a friend.

That I would fund my own retirement account.

That I would own my resilience, know myself and grow comfortable in my own skin.

If the visitor from the future had told me under the bluest sky that I would grow to be more myself – more happy, centered and creative – than I’ve ever been, I would have said, “Dude, you’re talking to the wrong person.”

Because I hadn’t a clue on September 11, 2001. I thought I was happy. What could possibly change?

Only everything.

And always for the better, I’ve learned.  No matter how it seems in the moment.

Looking forward the next 10 years, to September 11, 2021, what will happen?  What change will I meet, and how will I handle it?

I have no idea. None. But I do know this: I am not afraid.

Because even all the pain of the last ten years has been exponentially outweighed by all the love. By all the connections. By all the growth. By all the learning.

On September 11, 2001, three thousand people lost their lives. They had no chance to experience the last ten years of living. But we did. We still do.

Don’t you think we owe it to them to embrace whatever it is that’s coming? And embrace it with love? With kindness? With creativity?

Yes, we do. And I will. I will live with my feet in the grass under skies both blue and gray, and remember the sound of bells tolling, hope, hope, hope.

Stand with me?

Photo: Jamie McIntyre © 2001

Start Something New

 

It’s time.

Today.

Right now.

It’s time to start something new.

If for no other reason than because it’s September.

And since your school days, September has always meant a fresh start.

A new box of pencils and a Big Chief tablet.  A killer pair of jeans and a fierce haircut.  The prospect of anything-could-happen adventures.

Oh, I just love me some September.

And how about you? I know you have that thing you’ve been thinking about.  You’ve been mulling it over all summer.  Ruminating, even. And you’ve been wondering how and when to get started.

Hey, there’s no more perfect time to start something new than September.

[You've known that to be true since you were six, haven't you?]

So let’s get going.

Start by dreaming and visualizing what it’s going to be like when that thing you want is done, finished and in place. Feel that feeling. Claim it. Own it.

Then, break it down.  What needs doing until what you want is completely done?

What’s the first thing? Go ahead – do that little thing.

Then do the second thing you need to do to get it all done.

Do the next thing.  And the thing after that.

Feel what you’re doing as you’re doing it. Claim it. Own it.

And, thing by thing, you will welcome growth, learning and achievement into your life.

You can get that new job.

You can start walking more.

You can have that hard conversation.

You can choose vegetables more often.

You can finally decide.

You can be centered, calm and peaceful.

It’s totally doable.

How do I know?  Simple – it’s doable because it’s September.

The Month of Something New.

 

That Hard Conversation

Your voice is your strongest asset. Yet too many of us swallow our words and mute our voices because we don’t feel comfortable – in fact, feel rather icky – with anything smacking even a bit of “confrontational”.

Let’s make it easier, shall we?

The 5 Key Questions:

1. What needs to be said?

2. Why does it need to be said?

3. Who needs to say it?

4. When does it need to be said?

5. What do I hope happens after it’s said?

So, #1, what do you need to say? You’ve been dwelling on it, I know, but work it out or practice with yourself or a piece of paper. Trust me, don’t practice with a colleague or your 12 year old. Remember that old WW2 adage: “Loose lips sink ships” and get absolutely clear all by yourself on what needs saying. Truly, I cannot tell you the number of times clients (and me, too) have confided in a co-worker, or a friend who turned out to be less than trustworthy. Sorry to say, but it happens. With sad and unhappy consequences. So work it out by yourself first. Practice it. Use “I” phrases, as in “I really don’t appreciate the f-bomb, Tony. Can you stop using it around me?” Got it?

OK, with #2 it all comes down to this: you have to know your “why”. How do you feel not saying it? Make your response short and sweet as you’re working through the questions. Because you’ll come back to this in #5.

#3 will give you heartburn. Especially those of you upon whose broad shoulders rest the cares and worries of everyone in the world. You know, you’ve got all those people who come to you with their concerns, troubles and peeves, and de facto ask you to take care of it for them. Yes, you are strong. Yes, you are smart. But sometimes what needs to be said is someone else’s business. If it is? Keep your nose out. Say, “Wow. Sounds tough. What are you going to do about it?” That’ll work.

Remember: Your voice is precious. Use it wisely.

Timing is everything, and #4 reflects that idea. Difficult conversations become less difficult when you have them at the right time. Research shows that the best opportunity to change behavior comes as close to the action as possible. So an immediate correction when someone drops the f-bomb (if that’s the problem), or when a jibe cuts a little too close will give you the best chance to change the situation.

Dealing with a troubling situation in the moment also keeps the anxiety from building like a rolling snowball of ick. Deal with it while it’s still a flake and it will stay small.

However, if it’s a tense situation, then finding a time – soon – when things are calmer to give feedback and use your “I” phrase.

Because feedback is all you’re giving, right?

#5, what do I hope happens? If I hope people will say, “OMG! You are so right! I have been wrong all these years! I finally see the light! You are so wise, strong and kind! Thank you, thank you!” – if that’s what you hope happens (your #3 “why”), you might as well stop. That ain’t feedback.

That’s all about ego – yours – and the ego is a lousy foundation for action.

With #5, the ultimate outcome you hope for is that you have used your voice. That you can stand up for yourself. That you are the best advocate for yourself and you are on the record with what is acceptable to you and what is not. That you are known and seen.

Whether you are asking for a raise, or correcting an employee, or correcting your boss, following these five steps will make “confrontation” a little easier.

Next week? How about we talk about bullies…?

[This post first appeared last week in a private message to members of The Club - my low-cost coaching program. There are a handful of available slots now - if you're looking for great tools, private laser coaching with me, and access to free classes, recordings and other features, won't you join now? More information here.]