Mind Your Own Business


Imagine you’re a business owner. Say you have a restaurant and you do a fair business, but you could always use more customers and revenue. One day a guy walks in and asks if you cater. You think a moment and say to yourself, “Well, food’s food. I guess I can cater” and, voila! You’ve got a new line of business — you’re a caterer.

Imagine another person comes in to the restaurant and says, “Charlie, you’re a capable person and I like you a lot. Can I pay you to wallpaper my bathroom?”

Now, wait a second. Catering is to restaurant, as wallpapering is to…what?

This is exactly the moment many small business owners get off track. Especially when money’s short. A client requests something that’s not particularly in your sweet spot, but you do it, thinking, “Gotta get me some money.” The end result: you spend less time on your business, it suffers and, voila! You have less money.

Saying no is hard. It’s particularly hard to say no to earning money when you really need the cash. But think about it this way: saying no frees up your time to earn money building your business and doing more of what you like.

How do you know if what you’re being offered is a new, lucrative business opportunity or just a waste of time? Glad you asked. Here are my Three Handy Things To Ask Yourself When Offered a Business Opportunity (catchy title, huh?):

What Do I Want For My Business? As a restaurateur, I want to offer good, well-prepared meals to people at fair prices. [Just as an aside, this is the quick and easy question anyone can ask themselves to come up with a mission statement -- you just saved yourself thousands in consulting fees.]

Will This Opportunity Help Build My Business or Not? Catering allows the restaurateur to continue to offer good, well-prepared meals to people at fair prices. It’s only the delivery system that changes. However, wallpapering doesn’t allow the fulfillment of his mission statement in any way, shape or form.

How Do I Feel About This Opportunity? If you feel conflicted or uneasy or downright icky about it, use the Force, Luke, and listen to your feelings. If you feel uneasy before it even starts, imagine how you’ll feel when six months go by and you’re not cooking any meals — just endlessly wallpapering bathrooms.

And, you’re saying to me, I don’t own my own business. This is not relevant to me. Oh, really?

Most of us face moments when we are offered something that we could do, but aren’t sure if we should do. I’m suggesting that my Three Handy Things To Ask Yourself can be used whenever you need to evaluate doing something new.

What do I want for my life? Will this help me grow, or not? How do I feel about this?

Whenever you need to sort out options, and feel… oh, overwhelmed or uncertain or just plain icky, take the time to remember what it is you set out to do — then, feel free to say yes or no.

What Coaching Is


Have you ever wondered what coaching is all about? Wondered whether coaching is for you?

Last week my former client Barb sent me the following testimonial — and I think she sums up (quite nicely) the process and outcomes of coaching. So, with her permission, I share her thoughts with you:

“I had heard of life coaching through a friend and while a bit skeptical, I searched on line for a ‘coach’ who might help guide me through a stage where I welcomed not only career advice, but life directional advice as well. I came upon Michele’s website and was, quite frankly, impressed with her credentials and yet the overall down-to-earth nature which came across in her writing. I found Michele to be not only very approachable, but very wise for (what I think is!) her age.

“A very good listener, Michele was able to quickly ascertain and summarize for me what my issues or roadblocks seemingly were; to put a voice to the things I intuitively felt were going on, but could not verbalize myself. Together we created goals, both career-wise and other, and followed my progress. Each time we talked I felt there were kernels of wisdom there; things I had not thought of before. A survey of my core values has helped remind me about where I am headed in life and how to change course if necessary. I recommend Michele as a life coach for both men and women as she is intuitive, helps one strategize and develop tactics, and as she is someone who can help you see the broader picture of your life when you might be bogged down by the daily details.”

Thanks for the affirmation, Barb, and just for the record, I’m 47 years old — having recently attended two birthday parties for a fabulous 80 year old and a fantastic 93 year old, I only hope I can grow to have the wisdom of those two birthday girls as the years pass.

Coaching is a results-oriented endeavor. If you are stuck, or feel you don’t have a plan — coaching can help. If you want to make change but aren’t sure how to go about it, coaching can help. If you’re in a crisis and need the support of an unbiased third party, coaching can help.

As your coach, I have one objective: I want you to succeed. To get where you need to go, I design a series of exercises, assessments and tools specific to you and to your objective. I’ll use any tool, any approach, any resource necessary to get you where you want to go. No two clients get the same approach — because no two clients have exactly the same backgrounds, experiences, ideas, feelings or goals.

Sometimes I’ll be your teacher. Sometimes I’ll be your mentor. Sometimes I’ll be your cheerleader. And, always, I’ll be your coach — helping you reach farther, grow stronger, understand deeper.

That’s my mission statement. And I have to tell you this: working with clients like Barb make coaching the best job I’ve ever had.

Lose Weight, Find Love, De-Clutter And Save Money


Spend an afternoon with the cable remote in your hand and you could come away with the idea that most people in the world are heavier than is healthy, have messy houses, lackluster love lives, and can’t save a nickel.

I invested in some couch time the other day (in my on-going effort to perfect The Art of Being Lazy, of course), and was astounded by the number of TV shows about dealing with either too much (like possessions and food) or too little (love, fashion sense). And the one sad common thread among the folks on these shows was their overwhelming feeling of lack and their resulting self-punishing behaviors.

It comes down to this: when we feel powerless, we look to behaviors which allow us to grab onto a little bit of power. If I feel denied love, I am sure-as-shootin’ not going to deny myself the cheesecake.

And after I eat the whole cheesecake in one sitting, I feel horrible about myself, decide I’m never going to have a boyfriend and get out of this hellhole of a life, so I turn to the chocolate ice cream in the freezer.

This cycle repeats, spinning down into a not very nice place to be. It’s a place of powerlessness.

But there’s good news. Turning powerlessness into power is a simple matter of shifting our thoughts. It’s going from feeding yourself in an attempt to fill a gap, to feeding yourself out of self-respect and self-love.

It’s “I can choose to eat anything, so I am choosing food which tastes good, is good for me and nurtures me.”

Baby, that’s power.

Power is also saying “I can have any old partner in a New York minute, but to have a partner who respects me and loves me, I have to love and respect myself first.” Many of us get involved with unsuitable people because of the thought “Anybody’s better than nobody.” Anybody, because we maybe chose him out of panic, may be someone who affirms our inner sense of lack, rather than our inner strength. Where’s the power in that?

When you chose a partner out of self-respect, you will have a partner worth having. When you spend your money out of self-respect, you will not overspend. When you live with things that reflect your self-respect, your clutter diminishes. When you feed yourself with an eye to nurturing that which is best in you, you will eat healthily.

You have the power to take care of yourself, and eliminate that which holds you back from your best life. You have the power — use it.

Extreme Jobs


How many hours a week do you work? Do you travel? Do you supervise or mentor people? Are you required to be available to clients 24/7? Do you have to attend work-related events outside of regular work hours? Are there even such things as “regular work hours” where you work?

If you answered yes to these questions, then you might just have what Sylvia Ann Hewlett calls an “Extreme Job.” In her book Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success, Hewlett discusses the rise of extreme jobism as a barrier which keeps women from the executive suite, but also keeps men stressed and harried. It’s true, fewer women with children hold extreme jobs than do men — mainly because of the competing demands of work and family. Women who are also moms tend to step down, or away, from extreme jobs in an effort to find a balance in their lives.

Hewlett backs up her arguments with terrific research. In surveys, people in extreme jobs report the toll their work life takes on their health — “more than two thirds don’t get enough sleep, half don’t get enough exercise, and a significant number overeat, consume too much alcohol, or rely on medications to relieve insomnia or anxiety,” Hewlett finds.

But the biggest toll comes in the personal life of people with extreme jobs. Hewlett cites Arlie Hochschild’s book The Time Bind, and talks about the stress on a relationship when both people work long hours at demanding jobs. “Hochchild shows that for many professionals ‘home’ and ‘work’ have reversed roles: home is where you expect to find stress — and guilt; while work has become the ‘haven in a heartless world’ — the place where you get strokes and respect, a place where success is more predictable.”

Just about the same time I read Hewlett’s book, the Washington Post ran an article about workaholism. Serendipitous coincidence for me, because I was able to connect some dots. The Post article suggested workaholics take a look at relationships in the family, and ask, “Do you routinely get home after the kids are in bed? Miss important family events? Do you get impatient with family members because you have so much work to do?” The Post quotes Chris Essex from the Center for Work and the Family who says that some workaholics “choose to stay at work because family is harder work. They have skills and training that allow them to be successful at work, but they don’t have the skills and training to be successful at home.”

See a theme here?

It seems that sometimes people use the demands of their job as a barrier to real, deep connection with others. Busy single people can’t make plans with others; busy married people can’t make plans with their families. Which is one big, honking way to avoid connecting with people at all.

Kinda sad, isn’t it?

The rules and roles are well-defined at work — thus giving the control freak among us plenty of comfort. At home, however, the footing’s somewhat dicier, and harder to control. So, stay at work — in the comfort zone — or come home, where all bets are off.

If you recognize yourself in this paradigm, there are some things you can do to begin balancing your life and making deeper connections with your family and friends:

1) Start measuring yourself by a new yardstick. Rather than making your long hours and demanding schedule a “badge of honor”, define yourself in other ways — as a good parent, a good friend, a good squash player. So many times I’ve been in situations where one person talks about how demanding their job is only to have the next person “one-up” with how demanding their job is. If you find yourself in this kind of dueling banjos, just stop. De-escalate. You’ll be doing everyone a favor if you are a walking example of a happy, balanced life.

2) If you are the boss and you demand that your staff model your driven behavior, ask yourself if that’s really necessary. Do you have stressed-out people? Do you have people who are frequently ill? How’s morale? Do you have high turnover? Hewlett points out that it costs one and a half times a person’s salary to replace them — it costs more the higher in the organization you go. Workaholism, then, costs you more as a manager than it likely gets you. Change the group think, and you will get happier, more productive people who like what they do — and, as I’ve often found — will stay loyal to you and your organization.

3) Get some training. Go to a couples retreat, take some parenting classes or take up a hobby. In our workplaces we get leadership training, diversity training, computer training, ethics training, team building exercises and stress management classes. Why don’t we do this in our own homes? Make a “training schedule” for your non-work life, and build those skills which might be lacking. If you can find rewards from this kind of training — more sex, more happiness, more connection, more fun (just to name a few) — then the reward of an extreme job begins to pale in comparison. Believe me.

The bottom line is this: where you put your attention will grown more important in your life. If you put 120% of your attention on your work life, how much do you have for the rest of you? -80% is my guess. I’m not saying you can’t be successful. You can be. I’m not saying you can’t work hard. You can. The goal is balance. Work smart. Work efficient. Define yourself by your whole life, not just one part of it. It’s in that balance that life has the most meaning. And the most joy.

Questions & Answers


More than once I have been known to say, “Work is a four-letter word.” And, sometimes it is — I sense a lot of heads nodding in unison. Yet, at times work transcends and becomes something which gives meaning and purpose to our lives. Coaching can help you move from soul-sucking, four-letter-word work to fulfilling, meaningful work. Coaching can also help improve other parts of your life. Let me give you some examples:

I can’t stand my boss. She makes my day miserable. She’s a horrible leader — she can’t make decisions, she avoids conflicts, she passes most of the tough decisions on to me. That means I have even more work to do! She also loses her temper and rages around the office. She’s really unpredictable. What can I do?

Quit. No, I’m just sort of kidding. OK, I might not be kidding. In all things, I suggest you give a situation your best shot before throwing in the towel. That way you can walk away knowing that you tried everything possible to make a situation work. When you have problems with your boss, usually it’s one of two things: 1) your Bully Boss reminds you of someone you’ve had trouble with in the past, or 2) your Bully Boss exhibits traits you wish you had yourself. I often ask clients who their Bully Boss reminds them of — and they usually know exactly who to finger (most frequently they’re reminded of a tyrannical parent or other powerful figure from their childhood).

Then, we look at what it is that’s similar (inexplicable rage, unpredictability, favoritism, etc.) and work on understanding how that influences your actions, or holds you back. When the Bully Boss has traits you wish you had — you might say, “No way! I’m nothing like that bully!” To which I say, “Way”, and ask you to list everything you hate about the Bully Boss. Then we’ll go back through the list and figure out what you need to strengthen or to claim.

In one case, a client was perturbed that the Boss always brown-nosed more senior people, asking them to lunch or coffee or other activities. After doing an exercise or two, the client realized that she was envious of her Bully Boss, because the client wished she had the gumption to interact with senior staff. She made a goal of asking a Senior V.P. to lunch, and it worked. Her tension with her boss lessened substantially. However, if you look at how your own judgments and biases may be contributing to your work environment and still determine that the problem is your boss — then get your resume together, activate your network and throw in the towel. Some situations cannot be fixed.

I’ve just been promoted to a big job — I’m managing some of the people who were interviewed for this position. There’s a lot of back-stabbing and office politics. How do I make the most of my new job?

First, you have to play the part. If you are a manager or senior executive, you have to own that role. Notice what the other senior people wear, and match their level of professional dress. Impressions about you are made in the very first few weeks of your new job — claim your authority from the beginning. I have a client who started as an executive at a major organization where few women were in senior ranks. So my client dressed and acted how she thought an executive should, and no one doubted her authority. In fact, she was promoted in the first two months on the job.

The second part of this scenario is more complicated — managing someone who was considered for the position you now hold. Yikes! The best strategy is to win that person over. Ask about their successes and carefully seek their opinion. I say “carefully” because you don’t want to cede your authority to them. Rather, keep in mind that you want to foster a harmonious team and act accordingly. Do your best to avoid office gossip — as a manager, you set the tone and can send a message that damaging, back-stabbing office gossip will not be tolerated. Finally, taking a new, big job might be slightly scary and you might be tempted to use self-deprecating humor to break the ice. Big honking mistake. If you “run yourself down”, as your mama would say, you leave yourself wide open for others to do the same. Act confidently and leave your insecurities at home.

I’m scared of making decisions. I think that whatever I do, I’ll make the wrong choice and live to regret it. Any advice?

I believe the vast majority of human beings are influenced by fear. Specifically, the fear of death. And my recommended antidote? Walk right into the fear. If you are afraid of dying, you’ll do anything to avoid situations where you could possibly, potentially, tangentially die. You avoid talk of death, and maybe even avoid funerals.

All this avoidance only serves to make your fear bigger. When you walk up to your fear and shake its hand, you may find that the fear is groundless and not worth fearing. In that instance, you can walk right through your fear — and not be hamstrung by it any longer. This is true when you fear another person’s rage, when you fear failure, when you fear shame. Walk up to it and ask, “Why am I afraid of you? What will happen to me because of you?” Keep asking, “What happens next?” until you get to the point where you understand exactly what your fear is… and shake its hand. I promise, you will have a better chance of walking through to no-fear than if you keep avoiding what makes you fearful in the first place.

I’m 53, divorced, empty-nester. I’ve had a job at a non-profit but it’s not fulfilling any more. My kids are gone and starting lives of their own. I have a good ten or fifteen years before I retire — what do I do with myself?

When looking up the road, it’s often useful to look back down the road we’ve already traveled. As your coach, I’d start by helping you assess your core values and see how you have lived them, or, perhaps subordinated them in service of some other priority. By knowing your values, you can construct a future based on them — thereby increasing your sense of meaning and purpose. We’d also consider how much money you need to make (not want, sugar — need, and YOU KNOW there is a difference) and how you want to live. These simple two steps put folks a long way toward what might be a surprising, meaningful, brand-new road.

I think I’m married to the wrong person. There’s just no ‘zing’ in our marriage. He takes care of the basics but there’s no romance. Whenever I ask him to do something — like talk with me more about his feelings, or share his life with me — he does it for a few days then goes right back into the rut. We hardly ever have sex. It almost feels like we don’t have anything in common. I can’t be married like this for the rest of my life! What do I do?

Simple advice: Get thee into therapy. As a coach, I’ve taken specialized training to help couples strengthen their marriages. I can help with tips and tactics to improve the quality of your marriage, but when you feel like this about your marriage, you are a zillion times more likely to do something you might ultimately regret (just because Stella got her groove back with a handsome young man, doesn’t mean you will).

In therapy, you can voice your concerns about your marriage and learn skills and tactics to enhance your relationship. I particularly like the Imago therapy approach developed by Harville Hendrix (his Getting the Love You Want is a great book). Go to www.imagotherapy.com and search for a qualified Imago therapist in your area. Many of my clients work with me individually while also working with a couples counselor. As I mentioned above, don’t throw in the towel until you’ve tried everything to make it work — which includes a commitment to couples counseling.