Broken For You



Sometimes you read a book at precisely the right time for precisely the right reason, and take away precisely the right message. So it was for me and the book Broken For You by Stephanie Kallos.

It’s the story of people who attempt to hide their brokenness by changing their names, taking on fruitless quests, hiding in lonely isolation or liberally using Guarnier Nutrisse Conditioning Color Masque Number 68.

Wanda Schultz has too many cracks to count. The product of a broken home, she begins fixing things at age six in a canny effort to fit in at her adoptive aunt and uncle’s home. As an adult, she chooses a “fixing” career, too, becoming a professional stage manager, fixing productions, actors, props and sets. The more she tries to ignore her brokenness the more cracks and fissures grow until, literally, her body is shattered and she must come to terms with her authentic self.

Margaret Hughes lives alone in a mansion, among the ghosts of people and things that once held so much meaning but also so much guilt. When Margaret opens her house to boarders — Wanda is the first — she finds the glue to mend her fractured life and let go of her paralyzing guilt and shame.

How many of us spend an inordinate amount of energy hiding our broken places? Pretending they don’t exist? We seek out the healing adhesive we think can be found in that one person, that one experience, that one surgical procedure, that one elusive Holy Grail of Something that will make us perfect, and make our troublesome pasts disappear. Yet, it’s only in accepting our broken places and applying a little grout and glue, that we are able to accept the authentic, happy mosaic of our lives.

From the book: “Look then at the faces and bodies of people you love. The explicit beauty that comes not from smoothness of skin or neutrality of expression, but from the web of experience that has left its mark. Each face, each body is its own living fossilized record. A record of cats, combatants, difficult births; of accidents, cruelties, blessings. Reminders of folly, greed, indiscretion, impatience. A moment of time, of memory, preserved, internalized and enshrined within and upon the body. You need not be told that these records are what render your beloved beautiful. If God exists, He is there, in the small cast-off pieces, rough and random and no two alike.”

Beauty, then, has nothing to do with age, or position, or value, or perfection. Beauty lies in the ability to look fearlessly at your own broken spots, mend them and make a new creation. Beauty comes when you allow others to know you for exactly who you are — chipped, cracked, fractured — and whole despite your broken places.

When To Quit


Every once in a while I have one of those weeks where it seems that every client is talking about the same thing. When that happens, I figure I’m getting some big old honking message.

And I have to write about it.

This week, the ubiqui-topic was “When do I quit?” And there seems to be variety in what it is people want to quit — quit smoking, quit a job, quit a relationship, quit worrying.

But how do you know it’s time? How can you be sure you’re clear, and leaving for the right reasons? What are the right reasons, anyway?

It’s time to quit when the person you are becoming is someone you don’t like. When you’re in a job, and as a condition of employment you are expected to fudge facts, shift numbers and lie to customers, you become a person who fudges, shifts and lies. Is that who you want to be?

A relationship that asks you to set aside your own personal goals, your own friends, your own hobbies — that asks you to nag, or to make excuses for another person, or to change your beliefs — who are you in that kind of relationship? You’re a person with no rudder. You’re a person with no self. Is that who you want to be?

It’s time to quit when you find that you love having the problem more than the problem loves you. If you find yourself talking about the problem all the time, stewing and fretting, worrying about it, analyzing it, turning the problem over and over in your head — is that who you want to be? Is that how you want to use your energy?

There’s an underlying ubiqui-thought we need to address, friends, and it’s: “I should be able to make this work.”

Maybe you could make it work. If you were King of The Forest and could control all the elements. So, let me ask you — do you control your boss? Can you stop him from giving you an ASAP assignment — at 5pm on New Year’s Eve? Can you stop him from lobbing f-bombs at you? Can you stop her from excluding you from important meetings, or distribution of key memos?

Can you make your boyfriend sober? Can you single-handedly restore your spouse to mental health? Is it possible to string together the perfect set of words that will make your boss sit up and say, “By golly, you’re absolutely right! I’m a jerk! I am going to change 30 years of my behavior just because of what you said!”

Ah, folks can dream. But we know the truth: you only control yourself, and you only change yourself. “Making this work” often means adapting yourself to something that’s unhealthy.

And you become, over time, someone you don’t want to be.

“Yes, but…” is another tactic we use to stay stuck in an unhealthy situation. “Yes, but… when he leaves his wife, stops drinking, goes to counseling and gets a job, everything will be perfect.” OK. But for now, he’s with his wife, drinking, avoiding counseling and unemployed. That’s what’s real. The “Yes, but…” you’re waiting for might never happen.

And who are you becoming while you wait?

You and only you have the opportunity, and the right, to live the life you are meant to live. Quitting that which is unhealthy for you and moving toward that which is healthy can be really, really hard. But it’s the only way you become someone you really, really like.

Extreme Jobs


How many hours a week do you work? Do you travel? Do you supervise or mentor people? Are you required to be available to clients 24/7? Do you have to attend work-related events outside of regular work hours? Are there even such things as “regular work hours” where you work?

If you answered yes to these questions, then you might just have what Sylvia Ann Hewlett calls an “Extreme Job.” In her book Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success, Hewlett discusses the rise of extreme jobism as a barrier which keeps women from the executive suite, but also keeps men stressed and harried. It’s true, fewer women with children hold extreme jobs than do men — mainly because of the competing demands of work and family. Women who are also moms tend to step down, or away, from extreme jobs in an effort to find a balance in their lives.

Hewlett backs up her arguments with terrific research. In surveys, people in extreme jobs report the toll their work life takes on their health — “more than two thirds don’t get enough sleep, half don’t get enough exercise, and a significant number overeat, consume too much alcohol, or rely on medications to relieve insomnia or anxiety,” Hewlett finds.

But the biggest toll comes in the personal life of people with extreme jobs. Hewlett cites Arlie Hochschild’s book The Time Bind, and talks about the stress on a relationship when both people work long hours at demanding jobs. “Hochchild shows that for many professionals ‘home’ and ‘work’ have reversed roles: home is where you expect to find stress — and guilt; while work has become the ‘haven in a heartless world’ — the place where you get strokes and respect, a place where success is more predictable.”

Just about the same time I read Hewlett’s book, the Washington Post ran an article about workaholism. Serendipitous coincidence for me, because I was able to connect some dots. The Post article suggested workaholics take a look at relationships in the family, and ask, “Do you routinely get home after the kids are in bed? Miss important family events? Do you get impatient with family members because you have so much work to do?” The Post quotes Chris Essex from the Center for Work and the Family who says that some workaholics “choose to stay at work because family is harder work. They have skills and training that allow them to be successful at work, but they don’t have the skills and training to be successful at home.”

See a theme here?

It seems that sometimes people use the demands of their job as a barrier to real, deep connection with others. Busy single people can’t make plans with others; busy married people can’t make plans with their families. Which is one big, honking way to avoid connecting with people at all.

Kinda sad, isn’t it?

The rules and roles are well-defined at work — thus giving the control freak among us plenty of comfort. At home, however, the footing’s somewhat dicier, and harder to control. So, stay at work — in the comfort zone — or come home, where all bets are off.

If you recognize yourself in this paradigm, there are some things you can do to begin balancing your life and making deeper connections with your family and friends:

1) Start measuring yourself by a new yardstick. Rather than making your long hours and demanding schedule a “badge of honor”, define yourself in other ways — as a good parent, a good friend, a good squash player. So many times I’ve been in situations where one person talks about how demanding their job is only to have the next person “one-up” with how demanding their job is. If you find yourself in this kind of dueling banjos, just stop. De-escalate. You’ll be doing everyone a favor if you are a walking example of a happy, balanced life.

2) If you are the boss and you demand that your staff model your driven behavior, ask yourself if that’s really necessary. Do you have stressed-out people? Do you have people who are frequently ill? How’s morale? Do you have high turnover? Hewlett points out that it costs one and a half times a person’s salary to replace them — it costs more the higher in the organization you go. Workaholism, then, costs you more as a manager than it likely gets you. Change the group think, and you will get happier, more productive people who like what they do — and, as I’ve often found — will stay loyal to you and your organization.

3) Get some training. Go to a couples retreat, take some parenting classes or take up a hobby. In our workplaces we get leadership training, diversity training, computer training, ethics training, team building exercises and stress management classes. Why don’t we do this in our own homes? Make a “training schedule” for your non-work life, and build those skills which might be lacking. If you can find rewards from this kind of training — more sex, more happiness, more connection, more fun (just to name a few) — then the reward of an extreme job begins to pale in comparison. Believe me.

The bottom line is this: where you put your attention will grown more important in your life. If you put 120% of your attention on your work life, how much do you have for the rest of you? -80% is my guess. I’m not saying you can’t be successful. You can be. I’m not saying you can’t work hard. You can. The goal is balance. Work smart. Work efficient. Define yourself by your whole life, not just one part of it. It’s in that balance that life has the most meaning. And the most joy.

Help!


“I lift up my eyes to the hills – from where will my help come?” (Psalm 121) This line from the Bible has always made me think of the cavalry swooping down over a ridge in some old western movie, bugles blaring and standards waving.

“My help comes from the Lord, who made heaven and earth,” is the response the Psalm gives us. No word on the cavalry.

One of my biggest problems with “self-help” is the reliance on the word “self”. There’s one big “should” there – we should pull ourselves up by our own bootstraps, forge our own path, fly solo, hoe our own row and, as Fleetwood Mac so succinctly put it, “go our own way.” It’s as if asking for help is revealing a giant weakness.

What’s the benefit of flying solo? Control, yes. And self-determination. Another good one: you don’t have to share your toys. When you are on your own no one else’s opinion matters… no one can tell you you’re wrong. No one can hurt you by rejecting your ideas.

Flying solo is a way of protecting yourself. Or, in the words of another pop song, “I am a rock, I am an island. I’ve built walls, A fortress deep and mighty that none may penetrate. I have no need of friendship; friendship causes pain. It’s laughter and it’s loving I disdain. I am a rock, I am an island.” (See? All those afternoons singing into my hairbrush have really paid off. And to think my parents worried about my future!)

I have seen so many women stop asking their husbands for help, especially when they have decided to step back from careers to focus on parenting. It’s as if these women feel they have to justify their decision by doing everything themselves. As a result, they feel lonely, overwhelmed, stressed out and alienated from their spouse. They have created a situation where they cannot ask for exactly what they need – help. And marriages suffer.

Gary Zukav wrote a challenging little book called The Seat of the Soul. Parts of the book are what my late cousin Libby would have called “woo-woo”, but his definition of relationship is right on: “individuals joined in equality for the purpose of spiritual growth.” What a marvelous way to phrase it.

If I am your friend, or your spouse, I am an individual committed to your spiritual growth. I truly want the best for you. I want you to grow. I want you to evolve, regardless of what that means for me.

However. The equals thing and the pursuit of growth thing may not be what you’ve got going on. If that’s the case, maybe the reason you two don’t ask for help is because you really don’t want growth. Deep inside you think that if you grow you might change or your partner might change. They might not like you. You may not like them. You might leave. Or they might. That’s scary. So you don’t ask for help because you don’t want to be abandoned. You’re afraid that asking for help will reveal flaws in your relationship that may be too big to handle, so you don’t ask. Sound at all familiar?

Let me tell you this: very few relationships are beyond repair — especially if both of you want a more vibrant, loving connection. It is possible to shift away from fear and toward something more — but you may need help to get there.

All you need to do is ask.

If you and I were in the equals-in-pursuit-of-growth kind of relationship/ friendship Gary Zukav describes, I want you to ask me for help. Not so I have a chit I can hold over your head for the rest of your stinkin’ life – but so I can help you, maybe in some small way, pursue your own personal growth.

But, if you want to know the truth, when I help you the real recipient of growth is… me. When I help you, I step out of my self-centered, narcissistic cocoon and focus externally. When I pack boxes with you, or help you with the dishes, or refer you business, or help you finally figure out your relationship with your mother, I put your needs before my own. And that is a great gift you give me. By asking for my help, you allow me to see a bigger world than I usually experience.

Zukav’s book also talks about angels, teachers and guides. This is the place he goes a little more woo-woo.

But when you think about it, it’s not so far out there.

Think about the time you had a baby on one hip, a toddler by the hand, three stuffed shopping bags and a stroller that needed folding before you got on the escalator during the Christmas shopping rush. Who stepped in and helped? Did you say, “Thank you, you’re an angel!” to that guy? You sure could have. How about the woman in your first job who talked with you about suits, pantyhose and office politics? What did she teach you? And the fellow who stopped in the rain and changed your tire? Did he guide you to a moment when you were grateful and humble?

When the Psalm says, “From where will my help come? My help comes from the Lord who made heaven and earth” — remember that each of the examples above are human beings, just like you and me. If humans were indeed made in the divine image, then we all carry a spark of divinity within. You’ve got the spark, I’ve got the spark, he’s got it, she’s got it. Everybody’s got it.

And your help? It comes directly from the divine spark within others.

So it’s OK to ask for help. Think of it this way: you’re doing everyone a favor! You’re appealing to our highest self, and allowing us to grow, and to touch the divine within.

Which is the essence of love. And the opposite of fear.

And not at all weak.

The Way of Transition


The seasons are changing. I can see it outside my window. There are little buds on the Japanese maple. Tulip tips are pushing up through the ground. There’s a light, warm quality to the breeze – it’s bringing spring.

I love spring. Since I can remember, spring has meant happiness. Sure, it’s my birthday in a few weeks and the kid in me loves that. But the soon-to-be 47 year old grown-up in me has a different reason for joy.

I give a class on Managing Transition. Did you know that each transition begins with an ending? Odd, but so. We end a job, or a relationship, or an old way of being. Then we enter what writer William Bridges calls The Neutral Zone. I like to think of it as the Gray Period.

In my class, I liken the Gray Period to winter. Trees look dead. Grass looks dead. It’s cold. People hunker down. There’s a certain bleak stillness to winter. But inside those lifeless looking trees and plants, plenty is going on. Within each dormant tree are the tiny little beginnings of buds waiting to burst forth.

And so it is, too, with people in transition. They endure an ending which may bring grief, change, uncertainty, immobilization. Then they hunker down in a bleak stillness, seemingly doing nothing… but inside, if they could peek, so much is growing, changing and shifting. Inside, there’s a new beginning.

The new beginning is as inevitable as Spring. A renewal. A new start. A new optimism.

When people in transition tell me there’s no hope, I usually challenge them. Saying there’s no hope is like telling me there’s no Spring! Honey, just as sure as having a birthday, there’s always a Spring.

Certainly, March can come in like a lion or a lamb – it’s an unpredictable month. And transition is equally unpredictable. One can never know the look and shape of a new beginning, nor can we know how it will impact our lives. And perhaps that’s what people who voice “no hope” are trying to address. It’s not that there’s no hope – it’s just that there’s no control.

Control is such an overrated thing. I have a book on my desk (which I’ve not yet read), called A Perfect Mess by Eric Abrahamson and David Freedman which posits that disorder can spark creativity. On the book jacket (which I have read), it says, “Though it flies in the face of almost universally accepted wisdom, moderately disorganized people, institutions, and systems frequently turn out to be more efficient, more resilient, more creative, and in general more effective than highly organized ones…”

In my work I’ve found that those who approach the Gray Period with a certain level of uncertainty, disorder and, most importantly, openness, have a better opportunity to find a novel or creative approach which often sparks their new beginning.

On an episode of The Simpsons, Homer was, once again, out of a job. His daughter Lisa was going through the want ads, looking for a job for her dad. “Dad, here’s one,” she said. “Wanted: a technical supervisor.” “Oh, Lisa,” Homer whined. “I could never do that job. I’m not a technical supervisor, I’m a supervising technician!”

The Gray Period is a time for seeing connections – to see how a technical supervisor can become a supervising technician. How an at-home mom can become a business owner. How a lawyer can become a non-profit executive. How an engineer can become a clergywoman. How a suddenly motherless woman can learn to nurture herself. How down-sizing, or divorce, or even death, can be the best thing that ever happened to you.

And that’s where I find joy. I utterly embrace transition in all its messy splendor. I welcome it for the hope it engenders in me. Because I know that for every ending, there is a new beginning. Every. Single. Time. It may not feel possible in the middle of your own personal Gray Period, but, believe me, Spring is there — just waiting to burst forth.

How will you know when your Gray Period has ended? My friend, when you feel the warm breeze blowing across your face, and see the trees bud, and tulip tops poking up, you will know. You have a new start. You have Spring. Even if your new beginning comes in a month other than March.