Yes, This Is For You

In case you’re wondering, I’m writing this for you today.  Because I know how much you struggle.  I know how you try to be brave and strong, and try to be positive, and try so very hard to bring only good things into your life.

In an effort to preserve the peace, you’ve swallowed your words for years.  Conflict or even the prospect of conflict – wow, that gives you an ache in the pit of your belly.

How can you be the person everyone expects you to be and say things that are hard to say?  Harder to hear?

What if people heard what you really had to say, and then got mad?  Caused a scene?  Decided they didn’t like you?  Fired you? Or left you?

Academics write books on effective communication and they always envision scenarios where both parties are equally committed to a positive solution. Like this actually happens in the real world.  Usually, one timid person raises a difficult something and a bully turns into rubber and bounces the pain back. You’ve been there, haven’t you?

Honey, I know you.  And I know just how hard this is – but I also know how much you suffer in silence.

Can I tell you something?  Every time you refrain from saying what needs to be said, you lose a little bit of your self. A little bit of your strength.  A little bit of what makes you, you. And one day you may wake up to find that there’s nothing left.

That’s the hollow and vacant space where your soul once was. That’s when you wonder who you are and if your life really has any meaning.

Don’t wait until you’re there.  Start from right here.  Pledge to yourself that you won’t walk away from the difficult subjects lodged in your heart.  Be patient and gentle with yourself – it’ll be a bit overwhelming to start reversing the pattern, because you’ve been out of practice for years.

Know how wonderful children are?  Know how they say the darnedest things?  Kids have the honest heart to ask, “Why?” And they have the presence to say “ouch” when something hurts.

And here’s where I’d like you to focus – on being like a wonderful kid. 

Simply say “ouch” when something hurts.

The easiest way to start having hard conversations is to focus on your own “ouch”.  Too many of us face difficult people and difficult conversations with the intention that we’re going to win by getting someone else to change, or by getting them to validate us by telling us, by golly, that we’re right!

When where you have to start is by claiming your own voice, and knowing that simply expressing yourself is winning.

It doesn’t matter what the other person does.  It doesn’t matter how they react.  What matters is that you have claimed where you hurt, and what that means for you.

Of course, your pain ain’t nobody’s business but your own.  So no blaming, and no name calling, OK?  Simply state, “I feel …” and get it out there.

Sure, it’s scary.  But start small.  Don’t jump out of the box by confronting the biggest, baddest pain you’ve ever faced.  Start with the small pain in the moment, be clear about what feels ouchy, use “I” statements and – guess what? – it’ll probably be no big deal to anyone else but you.  And each time you recognize and voice your ouch, you’ll build your muscles, and feel stronger, and then you can tackle the larger and larger ouches.

Until the long-held pain is gone and all you have to do is manage the little bumps and scrapes you get in the course of a day.

Won’t that feel good?  And instead of relentless, forced happiness, you’ll feel truly happy.

Which, my friend, is everything.

When Gifts Become Junk

Difficult people are so difficult.

Demanding, whiny, needy, unreasonable, unconscious, a pain in the butt, belligerent, jerk, fearful… I can go on.  Bet you can, too. Some people just sap the energy from the room.  Or are so negative and critical that being around them is never joyful.  Don’t you find your own mood shifting to match theirs? So what starts as a great day becomes a freak show.  What a downer.  Who wants to live like that?

So, you’ve got a Energy Sucking Black Hole Of A Person in your life.  What do you do?

This week I read a wonderful blog post by my friend Hiro Boga, called What Happens To A Gift You Refuse To Accept? and it got me thinking.

We are trained from childhood to always accept a gift even if it’s like the fancy soap that I once received as a gift — and the soap had been used.  Yes, I had been re-gifted.  And the original gift card from the original giver was in the bottom of the box.

We’ve been told to graciously accept even gifts such as this and write a thoughtful, tasteful thank you note.  Regardless.

Yet.

I have received gifts I cannot use.  Don’t want.  Don’t make sense.  That really belonged to someone else.  Sometimes these gifts reflect what other people think I should be, or should like, or should want.  Which aren’t gifts at all.

And these things clutter my life.

As I cleaned out a linen closet yesterday, I uncovered many presents I had been holding on to because they were gifts, afterall.  And one is supposed to be grateful.  So, I had stuffed them into a closet and they slowly turned into junk.  Junk which is making its way to Goodwill later today.

Feel a metaphor coming at you?

OK, so like Hiro Boga wrote, just because a person wants to give me a gift of… their negativity, their anxiety, their fear… I can simply say no thanks and let them keep it.  Because if I accept their gift, I clutter up the linen closet of my life.

It really comes down to: if I spend my time and energy sharing their discontent and helping them live their life, when do I have time to live my own?

People come to me for help with the difficult people they encounter at work.  And often it comes down to not setting boundaries, which is hard for so many of us.  A co-worker sits down to “vent” and we feel the need to help.  But we get drawn into office politics, gossip and drama — which keeps us from doing what we want to do with our lives and careers.

All theoretical I know.  So I will be practical.  We really need to do is reflect their “gift” right back to them.  Place it squarely in their hands — because it’s their gift in the first place.

And you do that by saying, “Wow, sounds tough.  What do you plan to do about it?”

That’s how you do it.  Kindly, respectfully, with boundaries intact.  And then you get on to living your own life.

When Life Meets The Fairy Tale

At this time of the year there are so many expectations. It’s as if we’ve bought into a collective fairy tale, and it goes something like this:

It’s Christmas morning. A large, happy, healthy, attractive, educated, polite, loving family gathers in tasteful bathrobes and slippers under a tastefully decorated tree in a tastefully decorated, expansive home. Beautiful little children are appropriately excited, and the well-behaved, well-groomed dog lazes nearby. A fire crackles in the hearth.

Let’s put you in the scene, now. Your handsome, loving spouse sits with you on the couch, your head on his shoulder, his arm around you. He pulls out the most beautifully wrapped box. You open it, eyes wide. It’s perfect. You kiss passionately. Your attractive and healthy parents link arms and smile in appreciation for such a wonderful son-in-law. His equally attractive and healthy parents beam smiles in their heroic son’s direction.

And everyone lives happily ever after, having had The Perfect Christmas.

Nice story, huh? But real life often fails to match up to this fairy tale, and we feel somehow cheated, disappointed, less than, or maybe even mad.

Because real life can be messy.

Maybe this is the first Christmas you’ve had to plan, organize and shop for — because your wife will be in Baghdad this year.

Maybe this year you won’t get a gift from your spouse — because his Alzheimer’s has robbed him of the ability to think of you as anything but that nice woman who visits him every day.

Maybe this year you’ll be alone on Christmas morning, because it’s your ex-spouse’s turn to have the kids.

Maybe there won’t be a perfect present under the tree because there’s not enough money for the tree, let alone gifts.

Maybe you’ll be missing your mother, who passed away in the spring. Maybe you’re, once again, the only single person in the room on Christmas morning. Maybe you’re in the middle of chemotherapy this Christmas.

There are plenty of ways your life is different from the fairy tale, huh? No wonder so many of us are snappish, moody and melancholy.

Because our lives don’t match the fairy tale.

And that, my friends, is OK.

Because if your wife is in Baghdad this Christmas, you can still give your kids the best Christmas you know how to. And your spouse with Alzheimer’s? His gentle wonder that such a nice lady is there with him is a precious gift. And when your kids spend Christmas morning with your ex-spouse, you are telling your kids that their own relationship with their dad is important — can you be more loving than that?

In all of our real lives, there are great challenges — and great gifts. When you feel angry or depressed or unhappy that your real life doesn’t measure up to the manufactured, unreal fairy tale — take heart. Just accept your own, unique life — messy, loud, fractured, silly, disorganized, untasteful. Because it’s all yours. And it’s perfect, just the way it is.

Honestly, would you have it any other way?

So, love it because it’s yours. Love it because it’s very real. Love it because love is what Christmas is all about.

The Wizard of Oz & Other Narcissists

Ever had a relationship with Dr. Jekyll? Or was that Mr. Hyde? Whether it’s your boss, your brother or your spouse, if you think you could be dealing with a narcissist you need to read The Wizard of Oz and Other Narcissists: Coping with the One-Way Relationship in Work, Love, and Familyby Eleanor Payson. Ellie was kind enough to answer some questions for me — hopefully, you’ll have an “Aha!” moment and know what to do:

How do you define narcissism to someone when they ask you “Hey, Ellie, I heard you wrote a book? What’s it about?”

When people use the word narcissist, or narcissistic in the informal context he/she may simply be referring to someone who is behaving selfishly or is self-absorbed in a given circumstance. On the other hand, in a more pathological sense narcissism references a pervasive preoccupation with self that is out of balance with a healthy give and take in his/her relationships. I should qualify here that this is particularly true of those inner circle relationships such as a significant other, close friends, or family members. In essence pathological degrees of narcissism reflect a disturbance that distorts a person’s relationship between “self and other.” The narcissistic individual is someone who has an undeveloped self, an immature “I,” and is compensating by striving to prop up a grandiose “me” (the false self of the narcissist.) In other words, his/her preoccupation with maintaining a grandiose me distorts and overrides an ability to give genuine consideration and regard for other(s).

When we think of the resources that are called narcissistic supplies we can begin to get a handle on what this means. Narcissistic supplies are those exchanges between people that foster the well being of each person in a relationship – well being that comes from knowing that we are individuals of value, special and important just because we breathe, just because we exist. A person with a healthy self is able to exchange an unconditional regard (verbally and nonverbally) in his/her relationships. This presence of unconditional regard may be seen in the admiring gleam in our eyes, a spoken appreciation, an effortful listening that seeks to understand and empathize, a willingness to hold ourselves accountable for injuries we may have caused, and so on. Someone who is narcissistically defended inevitably requires many more “strokes” of affirmation, recognition, efforts at understanding, support, etc., than they are able to give. In fact, there is a kind of obliviousness to the recognition of these exchanges in the unconditional sense. This is because the narcissistic individual is externally focused on conditional realities for maintaining the grandiose me such as; how much power and status one has, how beautiful or handsome one is, how effective in his/her career one is, etc. These external realities become the source of pseudo affirmation, and the narcissist is inevitably desperately attached to the maintenance of these external realities for self-worth. The individual with narcissistic personality disorder (NPD) can barely acknowledge what is meant by unconditional regard of self and other. Consequently, the narcissist requires an endless supply of affirmation to keep his/her false, or substitute self, intact. Ironically, the narcissist is unable to make use of unconditional affirmation as true nourishment and similarly unable to give it.

How does a narcissist tip his hand? How do you know he’s a narcissist and not just a jerk?

Often the slang expressions of “jerk,” and perhaps more colorful terms, do seem to be the layperson’s language for describing narcissistic traits in a person. However, once we have “vented our spleen” we may want to take a deeper look at the person and our relationship so that we can act wisely and at times with the imperative for self-preservation. We may discover that there is more healthy substance to the person than we thought, or perhaps the opposite. The surface presentation of a person can appear to have any quality – from “jerk” to “charmer” to “sophisticate, intellectual, drama queen/king, officious professional,” etc. It is what exists under the surface (or perhaps more to the point – what does not exist under the surface) that we want to recognize. Developing discernment in taking the full measure of a person and the full measure of ourselves is what we must learn if we want to have more fulfilling and mature relationships. The misleading facade of individuals with personality disorders is the danger to be on the lookout for, and we can be tantalizingly tempted to forego the effortful discovery process. If we miss the presence of a deeper disturbance such as the narcissistic personality disorder in a person, we may end up struggling for our very psychological, financial, or even physical survival.

A few of the clues that I cite in my book are:
Excessively:
- Requires attention, admiration, special consideration, recognition
- Demonstrates a grandiose sense of entitlement
- Manipulates and pursues his/her agenda (often relentlessly, tenaciously)
- Criticizes self and others
- Holds unrealistic expectations of self and others, alongside an over-estimation of self and his/her needs
- Demonstrates an all or nothing approach to life — win/lose

Limited ability to:
- Fulfill mutually held “understandings.” Agreements seem to morph over time with creative “revisionist” ability
- Self-reflect and take ownership of a problem
- Tolerate anything perceived as criticism, or oversight
- Feel genuine or deep empathy for others
- Recognize the needs of others (except superficially)
- Recognize others as independent agents (separate selves)

These deeper limitations and disturbing defenses are inevitably camouflaged by the façade of some impressive or competent surface presentation mentioned earlier. The greatest danger here is that the outer demeanor often has a powerful aura of seduction emanating from a personality that projects the promise of larger than life charm, power, competence, originality, etc. The potency of this seduction is often so captivating that we can be induced into a kind of suspension of belief where our critical faculties for noticing distortions and inconsistencies are switched off. This is the crossroads, so to speak, of our own codependent tendencies that are necessary to heal if we really expect to steer clear of these dangerous relationships, or navigate them safely.

So, is narcissism treatable with therapy or drugs?

As far as the neurobiological issues that are involved, this is in many ways unchartered territory. However, I am always skeptical of individuals or approaches that lay claim to having all the answers from either the neurobiological side or the psychological side. In truth, we are a complex mix of both. Many individuals with a mental illness or a mental disorder will have what are called co-morbid issues, such as depression, anxiety, attention deficit disorder, that are in need of evaluation and treatment. Once we achieve relief from one or more of these conditions (sometimes through effective psychotropic medications) we stand a much better chance to develop a more effective self-observing ego that can allow greater possibilities for growth and change. Individuals with narcissistic personality disorder almost without doubt have any number of co- morbid issues that once treated would allow him/her to function more appropriately.

What should someone who’s in a relationship with a narcissist do?

The first thing to do is reach out and get help and not stop until you feel that you have found someone who can validate and understand what you are going through. If the therapist is overly anxious and quick to dismiss the possibility that you are involved with someone with severe narcissism or perhaps full blown NPD then move on until you find a therapist who can appreciate the illusive nature of recognizing the realities of the problem. Then, second, commit to therapy to deal with your own issues (codependency, or a mix of narcissistic and codependency issues, etc.) and stay in the healing process as you utilize all the normal tools of therapy including books that can help with insight and empowerment. In therapy we need to be willing to work through our own blind spots, our shadow self as Carl Jung would call it. This is the only way out of our tendency to idealize which is often unconscious and compulsive. If there is any way of finding a support group or forming one, this is another invaluable tool.

Learning some immediate tools for asserting boundaries to create safety in these relationships is a must, and for this I believe, Where to Draw the Line: How to Set Healthy Boundaries Every Day by Anne Katherine is a must read. Since my book came out, I discovered books that I wish I had listed in my bibliography such as The Verbally Abusive Relationship: How to Recognize it and How to Respond by Patricia Evans, and other books that have been published recently. Amazon.com offers excellent reviews for selecting these. On the home stretch of the healing process, coaching can be an invaluable tool for maintaining self-care and goals that lead to empowerment. Working with a coach like yourself, Michele, who is familiar with the depth of the issues and the importance for ongoing healing work is a true bonus.

Thanks for the plug, Ellie. To find out more about Eleanor Payson and her work, go to www.eleanorpayson.com

Questions & Answers

More than once I have been known to say, “Work is a four-letter word.” And, sometimes it is — I sense a lot of heads nodding in unison. Yet, at times work transcends and becomes something which gives meaning and purpose to our lives. Coaching can help you move from soul-sucking, four-letter-word work to fulfilling, meaningful work. Coaching can also help improve other parts of your life. Let me give you some examples:

I can’t stand my boss. She makes my day miserable. She’s a horrible leader — she can’t make decisions, she avoids conflicts, she passes most of the tough decisions on to me. That means I have even more work to do! She also loses her temper and rages around the office. She’s really unpredictable. What can I do?

Quit. No, I’m just sort of kidding. OK, I might not be kidding. In all things, I suggest you give a situation your best shot before throwing in the towel. That way you can walk away knowing that you tried everything possible to make a situation work. When you have problems with your boss, usually it’s one of two things: 1) your Bully Boss reminds you of someone you’ve had trouble with in the past, or 2) your Bully Boss exhibits traits you wish you had yourself. I often ask clients who their Bully Boss reminds them of — and they usually know exactly who to finger (most frequently they’re reminded of a tyrannical parent or other powerful figure from their childhood).

Then, we look at what it is that’s similar (inexplicable rage, unpredictability, favoritism, etc.) and work on understanding how that influences your actions, or holds you back. When the Bully Boss has traits you wish you had — you might say, “No way! I’m nothing like that bully!” To which I say, “Way”, and ask you to list everything you hate about the Bully Boss. Then we’ll go back through the list and figure out what you need to strengthen or to claim.

In one case, a client was perturbed that the Boss always brown-nosed more senior people, asking them to lunch or coffee or other activities. After doing an exercise or two, the client realized that she was envious of her Bully Boss, because the client wished she had the gumption to interact with senior staff. She made a goal of asking a Senior V.P. to lunch, and it worked. Her tension with her boss lessened substantially. However, if you look at how your own judgments and biases may be contributing to your work environment and still determine that the problem is your boss — then get your resume together, activate your network and throw in the towel. Some situations cannot be fixed.

I’ve just been promoted to a big job — I’m managing some of the people who were interviewed for this position. There’s a lot of back-stabbing and office politics. How do I make the most of my new job?

First, you have to play the part. If you are a manager or senior executive, you have to own that role. Notice what the other senior people wear, and match their level of professional dress. Impressions about you are made in the very first few weeks of your new job — claim your authority from the beginning. I have a client who started as an executive at a major organization where few women were in senior ranks. So my client dressed and acted how she thought an executive should, and no one doubted her authority. In fact, she was promoted in the first two months on the job.

The second part of this scenario is more complicated — managing someone who was considered for the position you now hold. Yikes! The best strategy is to win that person over. Ask about their successes and carefully seek their opinion. I say “carefully” because you don’t want to cede your authority to them. Rather, keep in mind that you want to foster a harmonious team and act accordingly. Do your best to avoid office gossip — as a manager, you set the tone and can send a message that damaging, back-stabbing office gossip will not be tolerated. Finally, taking a new, big job might be slightly scary and you might be tempted to use self-deprecating humor to break the ice. Big honking mistake. If you “run yourself down”, as your mama would say, you leave yourself wide open for others to do the same. Act confidently and leave your insecurities at home.

I’m scared of making decisions. I think that whatever I do, I’ll make the wrong choice and live to regret it. Any advice?

I believe the vast majority of human beings are influenced by fear. Specifically, the fear of death. And my recommended antidote? Walk right into the fear. If you are afraid of dying, you’ll do anything to avoid situations where you could possibly, potentially, tangentially die. You avoid talk of death, and maybe even avoid funerals.

All this avoidance only serves to make your fear bigger. When you walk up to your fear and shake its hand, you may find that the fear is groundless and not worth fearing. In that instance, you can walk right through your fear — and not be hamstrung by it any longer. This is true when you fear another person’s rage, when you fear failure, when you fear shame. Walk up to it and ask, “Why am I afraid of you? What will happen to me because of you?” Keep asking, “What happens next?” until you get to the point where you understand exactly what your fear is… and shake its hand. I promise, you will have a better chance of walking through to no-fear than if you keep avoiding what makes you fearful in the first place.

I’m 53, divorced, empty-nester. I’ve had a job at a non-profit but it’s not fulfilling any more. My kids are gone and starting lives of their own. I have a good ten or fifteen years before I retire — what do I do with myself?

When looking up the road, it’s often useful to look back down the road we’ve already traveled. As your coach, I’d start by helping you assess your core values and see how you have lived them, or, perhaps subordinated them in service of some other priority. By knowing your values, you can construct a future based on them — thereby increasing your sense of meaning and purpose. We’d also consider how much money you need to make (not want, sugar — need, and YOU KNOW there is a difference) and how you want to live. These simple two steps put folks a long way toward what might be a surprising, meaningful, brand-new road.

I think I’m married to the wrong person. There’s just no ‘zing’ in our marriage. He takes care of the basics but there’s no romance. Whenever I ask him to do something — like talk with me more about his feelings, or share his life with me — he does it for a few days then goes right back into the rut. We hardly ever have sex. It almost feels like we don’t have anything in common. I can’t be married like this for the rest of my life! What do I do?

Simple advice: Get thee into therapy. As a coach, I’ve taken specialized training to help couples strengthen their marriages. I can help with tips and tactics to improve the quality of your marriage, but when you feel like this about your marriage, you are a zillion times more likely to do something you might ultimately regret (just because Stella got her groove back with a handsome young man, doesn’t mean you will).

In therapy, you can voice your concerns about your marriage and learn skills and tactics to enhance your relationship. I particularly like the Imago therapy approach developed by Harville Hendrix (his Getting the Love You Want is a great book). Go to www.imagotherapy.com and search for a qualified Imago therapist in your area. Many of my clients work with me individually while also working with a couples counselor. As I mentioned above, don’t throw in the towel until you’ve tried everything to make it work — which includes a commitment to couples counseling.

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