Mentoring Mojo



When you’ve been mentored — when you’ve been really taught — by someone who is deeply invested in your success and well-being, your life is multifold in blessings.

One who mentors is someone who gives with no expectation of payback.  In my experience, a mentor is large of heart and measured of ego.   She’s kind, she’s funny, she’s a career fairy godmother.

And, today I have to write that she’s gone.

Because the mentor who profoundly affected me and my life, Anne Wexler, passed away on Friday.  And in the days since, I’ve been reflecting on the gifts I received from her.

Anne was a remarkable woman.  You can read more about her in The New York Times or The Washington Post. Yep, she was the kind of woman major newspapers cover. “She is easily the most influential female lobbyist in a world still dominated by men,” magazines said about her.  Yet, she was also the kind of woman who never forgot that she had been an at-home mom who had completely reinvented her career in midlife.

I worked for Anne for five years.  After my first maternity leave, I returned to the office to find that all of my peers had been promoted in my absence.  I went into Anne’s office and said something like, “I see there have been some changes while I was out.  Can I get my title changed, too?”  Anne’s eyes twinkled, “And what title would you like?”  I thought for a beat, “Queen?”  Anne smiled, probably templed her fingers, and said, “That, my dear, is taken.  What do you think of Senior Vice President?”   I took it.

She went on. “Now, while you were gone there was no one here to take care of me.  So, I want you to sit right there,” she pointed to an office outside her door, “and help me.”  I began attending all of her meetings, and we’d discuss strategy, planning, personality. We construct, we’d revise, we’d hash things out.

I sat at the feet of the master.  I soaked it up like a sponge.

And I learned so much about integrity — Anne’s client roster was solid gold with companies like AT&T, IBM, The Motion Picture Association, Comcast, and she never dumped a client for its better paying competitor, despite the lures of bigger money.   Anne always kept her word, or she wouldn’t give it in the first place.

I learned about how to take care of people — she was so loyal to people who’d worked for her, and that loyalty was returned.  During her recent campaign, Hillary Clinton praised Anne recalling how Anne gave Bill and Hillary their first jobs in politics.  But it wasn’t just the famous people.  Anne recognized talent where she found it, and had a prodigious memory.  Which is why she could build such broad-based coalitions in support of her clients — she knew everyone, peon to President, and treated each person with respect.

But most of all, I learned how to be a strong, confident woman who uses her voice even when she’s the only woman in the room.  Who uses her voice even in a room full of other women.

From Anne I learned more about how to be me.

Recently I was teaching a class for coaches on setting prices and valuing your service.  I told an Anne Wexler anecdote, which I’ll share here.  Anne once said to me, “Michele, if I can solve a billion dollar problem with one phone call, should I charge for the fifteen minutes of my time, or should I charge based on the value of the solution?”  Well, when you put it that way…

My friend Kathy Korman Frey, founder of The Hot Mommas Project, is offering an upcoming Mentoring Workshop and says that “Mentoring and role models are the number one success factor for women.”

True.  And I can trace my own success to having been “taken under the wing” of Anne Wexler. When I began my coaching business, I had lunch with Anne who asked me to explain coaching.  After listening intently she said, “I think  I’m a coach!” and I smiled and nodded.  Because she was.  Through and through.  Another example of her leading the way for me.

And, given the gift I received, it’s imperative for me to pass it on.  That’s why I mentor.  Anne did.  I will.  Hope you will, too.

One hard task I’ll have today is removing Anne’s name from my newsletter list.  See, she read these columns every week.  She’d write to tell me what she liked, and what she thought.  If you look in the forward to my book Lose Weight, Find Love, Declutter and Save Money, you’ll see I mentioned Anne.  I referred to her there as “wise and kind” — small yet apt and powerful words.  When I gave her a copy of the book, this woman who was on a first name basis with Presidents, Senators, Congressmen, and Cabinet secretaries beamed.

And so did I.

Yes, it’s hard to imagine a world without Anne Wexler.  But in many ways, I don’t really have to.  Because the lessons she taught me, her mentoring mojo, endure.  I am who I am in large part because she was who she was.

Rest in peace, dear friend.

Power Talk

Last week our Results Club session featured a fascinating conversation (if I do say so myself) with John Kador, author of 201 Best Questions To Ask On Your Interview, among plenty of other books.

John was talking about how to answer that old job interview chestnut, “So. Tell me a little about yourself.” John’s suggested response? “I’d be happy to tell you about myself, but first, may I ask a question?”

If you were the interviewer, what would you say? I’d say, “Sure, go ahead.”

And, guess what? By asking a question first, you’ve effectively changed the course of the conversation. You have the full attention of the interviewer and you are now in charge.

Don’t blow the opportunity.

John suggested you ask a question that is eerily similar to my Best Job Interview Question Ever: “What expectations do you have for this position?”

Great question. Because the answer tells you exactly what you need to focus on when you talk about yourself, your strengths and your skills.

And, I was thinking.

As I am wont to do.

Today, it’s as much about keeping a job as it is getting a job. And to keep your job you need to make sure people know how you’re contributing and how you’re fulfilling their needs.

Why not use this question — “what are your expectations for me in the coming months?” — with your boss, or your board, or, if you’re brave enough, with your subordinates? Why not use this question to touch base, and to “sell” yourself and your abilities?

Wouldn’t it be great to deliver exactly what someone wants and needs?

Wouldn’t that make you completely irreplaceable?

The Results Club

My friend and fellow Master Coach Chris Brandt and I were talking about how we could contribute to the world in 2009. If we were to use our skills to “be a force for good,” as I put it, what would that look like? How could we put our skills and talents together to meet a need? The result of that conversation is The Results Club.

The headlines tell the story: “Unemployment Rises,” “No Sector Untouched,” “Executives Downsized.” The global unemployment is higher than many of us have ever seen. And finding a job right now can be tough. Especially for a mid-career executive who’s highly skilled, and highly paid.

To answer precisely this need, Chris and I have built an 8-week support program for mid/upper-level professionals who find themselves in job search mode, called The Results Club.

This unique and innovative program provides a step-by-step approach to any executive job search. Plus, each class is supplemented by a secure discussion forum, where tools, ideas, tactics and information can be shared within The Results Club community.

Drawing on our own networks and our many years of experience — Chris as a Human Resources executive with organizations like News Corporation and Swiss Re, plus various financial services companies and startups, and my leadership positions in corporate America, with dot-com startups, and at the White House, as well as my job as Career Advice Coach at www.BettyConfidential.com — we have assembled a fantastic slate of speakers who can offer cutting edge advice to today’s job search.

Each webinar class will feature an interview with an expert, offer innovative tips & tools, and the opportunity for one-on-one coaching with me and Chris. Here’s the schedule:

January 28th – Taking Stock & Making a Plan: Featuring an interview with Dr. Martha Beck, author of Finding Your Own North Star and Steering By Starlight

February 4th – Creating a Resume that Works: Featuring an interview with Bonnie Kurka, Vice President of the National Resume Writers Association

February 11th – Speak Up! How to Interview: Featuring an interview with Cyndi Maxey and Kevin O’Connor, co-authors of Speak Up! How to Present Like a Pro

February 18th – Networking: Featuring an interview with Liz Lynch, author of Smart Networking

February 25th – Maximizing Social Media: Featuring an interview with Pam Slim, blogging expert and author of Escape From Cubicle Nation

March 4th – Reinventing Your Career in Mid-life: Featuring an interview with Mary Beth Sammons, author of Second Acts That Change Lives

March 11th – Salary Negotiations/Working with Recruiters: Featuring an interview with executive recruiters

March 18th Staying on Course: tips, tactics and plans to keep your job search moving forward, featuring a panel of career coaches.

The total cost for the 8-week program is $375 (USD). Space is limited – register today!

How To Make A Budget


Lotsa talk about money these days. Tightening the old belt. Sticking to the old budget. But how can you stick to a budget when you don’t actually have one? Good question, huh?

Financial health is easy — there are just three questions you have to answer: What have you spent in the past? What do you make? How much can you spend in the future?

So, take out three blank pieces of paper. On the top of one, write “Actuals”. On the second piece, write, “Income” and on the third, write “Spending Plan.”

Actuals: To figure out your actual spending, you’ll need to look at the past three months. Take out your past three checking account statements and credit card statements. On the Actuals sheet of paper, make categories: Housing Expense (mortgage/rent; utilities; repairs), Food Expense (groceries; eating out), Transportation expense (car payment; insurance; gas; maintenance), Clothing Expense, and Other. If you have your own, particular big spending category, such as Education or Medical care, go ahead and list those expenses in a category of your own design.

Now, look at your expenses in each category for the last three months — add each up and get an average monthly cost. Write down the average monthly spending by category, and get your total.

Somewhere on this sheet of paper, write down the balance for each credit card you own and note your average monthly payment and the interest rate on every account. Think back to the entire year — did you have any big one-time expenses, like vacations, or orthodonture, or rebuilding a 1965 VW Beetle? Make a note of those expenses, too.

Now, let’s move to Income.

On the Income sheet, write down your monthly income — what you take home after all deductions. If, like me, you have your own business and income fluctuates, make an average of the last three months. If you have a regular income, this part should be easy.

Now, look at the total on your Actuals compared to the total Income.

How does it look?

If your income exceeds your expenses, you’re doing great and can continue to the Spending Plan at your own discretion.

If your expenses exceed your income, honey, we’ve got a little work to do. You can either increase your income or reduce your spending. Just a note here — if you’re not doing everything you can right now to maximize your income, you need to start doing so right away. That may mean you have to start taking a different kind of client (those who pay are a good start), or ask for a raise, or take a different job. If you’re working at a discount, you’re not doing yourself any favors.

Let’s look at reducing your spending. On the top of the Spending Plan sheet of paper, make a note of how much you need to trim from your expenses to come into line with your income. Start by transferring the information from Actuals. If possible, break out as much detail as you can in each category — utilities, for instance, would be electric, cable, phone, natural gas/heating oil, water/sewer/trash, etc.

OK, so where is the largest expense you can control? Maybe you can lower your transportation expense by using less gasoline, changing the deductible on your insurance, taking the bus or subway, or washing your own car. You may be able to reduce your food costs by eating out less, buying what you know you’ll eat — which may mean the shopping duties go to the most disciplined person in the house.

Let’s say, for the sake of argument, that you have some cash on hand. Take a look at those credit cards — target the lowest balance with the highest interest rate and pay that sucker off first. Should free up your monthly cash flow.

On the sheet of paper, make a new target for your spending in each category.

You’re not done yet, darlings. Now, the hard part.

Total your projected expenses. Add twenty percent. “But,” you gasp, “If I do that, my budget won’t work!” I know. I’m really, really sorry. You’ll have to go back through and make enough reductions to fund this really important twenty percent — your cushion. This is for when natural gas prices spike to all-time highs. Or your health insurance premium doubles. Or you need a crown. Or you underestimated your real expenses.

If you’re really stoked and ready to play, put another ten percent into savings, ten more into charitable giving and another ten into your investments. Doing so means you may have to re-jigger your spending until you get to a truly workable spending plan.

“Too much trouble” is what some of you are saying. I hear you and know just what you’re saying. Because I was once exactly like you. But while ignorance may be bliss, it doesn’t help when the bill collectors start calling. Take charge of your money, and, believe it or not, you take charge of your life.

Doom & Gloom


Imagine for a moment that you work for Lehman Brothers. One day this week you find out the firm has declared bankruptcy and your job and your retirement fund — poof! — gone. Your daughter left last week for her third tour in Iraq. Your son started college two weeks ago, and now your nest is empty. Your wife was just diagnosed with breast cancer. Oh, and you live in Galveston.

Let’s hope that doom and gloom scenario I just concocted didn’t really happen to anyone. But if you pay attention to the news these days, it seems as if everyone is living that kind of life.

Last night I watched so-called experts shout at each other about our global economic situation. One said, “This is the end of the world as we know it.” I thought: Really? You Wall Streeter in your groovy $800 eyeglasses, your bespoke $2000 suit, your trendy haircut delivered by a manicured ego-maniac who is known solely by a two-syllable, vaguely French first name. How exactly is your life going to change? Only going to make $2 million this year? Poor baby.

Another guy said, “This is a lot of ado about nothing. The fundamentals of the economy remain strong and this is merely a minor correction.” Guess he doesn’t live in Galveston. If he did, he might have a different perspective. He might just be freaking out.

So what’s what? If you’re freaking out about… oh, everything at the moment, how do you start to get a grip and find a way to cope? Are the pessmists right? Or the optimists? Where’s the truth?

Voltaire suggested in his satirical novel Candide that “tending one’s own garden” is the antidote to both unbridled optimism and destructive pessimism. So, can you step back in this moment of uncertainty and look at your own plot? Because that’s where the truth of your own situation lies.

How’s the health of your employer? Your industry? How’s your retirement account? Do you have too large a percentage of your assets tied up in your company’s stock? Need to shift anything?

How’s your personal financial health? Are you making your mortgage payment every month? How are home values in your community? How’s your spending? Are you paying your bills? How’s your insurance set-up? Enough coverage?

Check the health of your own garden so you can compare the shouting match hysteria with your own reality. If your house is still standing and it still has value; if your employer is sound and your investments are spread out; if you are managing to pay your bills; if you and your loved ones are healthy — you’re going to be fine.

You can stop freaking out.

If, however, you’ve got stuff going on, tend your own garden, sweetheart, and tune out the hoopla. Work out a refinance on your home, if possible. Arrange payment with your creditors. Take a second job if you need to, while you get your business off the ground. Drive your spouse to chemo. Send a loving email to Iraq. Move in with your best friends while your house is re-built — hey, it’ll be an adventure no one will ever forget!

It seems to me that the only people benefiting from debating the “worst financial situation since the Depression”, are the folks who want their Warholian fifteen minutes of fame. These people are not reporters or journalists, who are, by and large, a responsible and ethical crowd. The shouters, in my opinion, fan the flames of frenzy just so they can get more and more opportunities to be famous.

And we don’t have to listen to them. All we have to do is tend our own gardens. And remember: this, too, shall pass.