Integrity

Noticed a little bit of conversation these days about politics? Not only in the U.S., where we seem to have a permanent presidential campaign in place, but also in Europe, in Asia, in South America…

Commentators in this country continue to refer to the nation suffering from a “crisis of confidence”. Maybe that’s true.

Maybe we are tired of the law partner who pockets a record bonus but tells the associates and support staff that there’s no money – again this year – for their raise.

Perhaps we’re too used to hearing about the minister with the $100,000 Mercedes parked in front of his mansion.

It could be that we’re fed up with hearing that people are going to “change Washington” and yet nothing ends up getting done.

We see real incongruence between what we expect and what we get, and that’s precisely how our confidence is undermined.

That’s a word I’m loving these days: Congruence.

It’s when things line up. It’s when what you see is what you get.

Congruence is truth.

Congruence is whole.

Congruence makes sense.

And a person who is congruent – they mean what they say, and predictably do what they say they will – is truly a person of integrity. Pundits may see the world suffering from a crisis of confidence, but I’d call it an Integrity Deficit.

Somehow or other, many leaders – some of them self-appointed – seem to have forgotten that people eagerly follow those with integrity. Whether you’re a politician, an office manager or a life coach, being a person who means what she says, and does what she says she’s going to do, is the person who’s really successful.

Now, we all know people whose integrity is, shall we say, “compromised”, and yet they seem to thrive and maybe even get ahead.

That’s an incongruence right there, huh?

But what goes around comes around, and I have never, ever met an incongruent person whose personal narrative ends well. Have you?

That karma thing is plenty powerful.

And it always works.

So, now is as good a time as any to assess your own personal integrity.

  • Do you ever say yes when you mean no, and wince about it shortly after the words have left your mouth?
  • Do you consistently miss deadlines and break commitments?
  • Do you fib about having sent in the payment, when really you haven’t even written the check yet?
  • Do you concoct a story about where you just were, rather than admitting what you were really doing?

OK, you’re human.  But do you feel good about this stuff? Or does it add to your stress?  Create overwhelm?

Then get congruent, baby.

Start in a small way.  Start by making only those commitments you know you can meet. And then acknowledge to yourself that you did what you said you’d do. Maybe even give yourself a little reward for that.

And, make an effort to really watch your words.  In The Four Agreements, author Don Miguel Ruiz suggests that one way to insure happiness is to:

“Be impeccable with your word. Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.”

I hear you – truth and love in the workplace? Just for a minute, drop your skepticism and think about it a different way.

I know from experience that shifting toward integrity will profoundly change your work experience. It will profoundly change your marriage, your parenting, your friendships and everything else in your world.

Integrity changes anything it touches for the better.

That is the truth.

You know, I have a dream.  I dream that one day our global crisis of confidence will be replaced with the peace, certainty and progress that integrity engenders.

But that will only happen – our leaders will only become people of integrity – if we, first, become so ourselves.

 

Be It Resolved

 

WHEREAS, 2011 was a bad year for tyrants, terrorists and repressive regimes around the world; and,

WHEREAS, sometimes offices and workplace settings can mimic authoritative empires; and,

WHEREAS, the world of work has radically changed, making it even more important for you to see yourself as fully in charge of your career and future; and,

WHEREAS, the thing that has often challenged you is being a good enough advocate for yourself; and,

WHEREAS, you might also just be a little bit of a people-pleaser, which only means something you learned at one time in your life no longer suits you at this point; and,

WHEREAS, breaking a life-long habit can be a big challenge; and,

WHEREAS, you know breaking that habit is the only way to get ahead and live the life you envision; and,

WHEREAS, surprisingly enough, you can easily get all the help and support you need to make this change simply by asking people you trust to give you a hand,

NOW, THEREFORE, BE IT RESOLVED, that you will begin to shift your situation by taking small steps to learn be the self-mentor, self-advocate, self-champion you need to be

  1. You will say no, and
  2. You will honor your own preferences and assert them appropriately, and
  3. You will take the risks required to grow, even if they feel way too big, and
  4. You will not be afraid to be a person of integrity and authenticity, and
  5. You will find that by doing so you will actively move to reduce your stress, and
  6. You will stop feeling like you continually lose.

BE IT FURTHER RESOLVED, that you will stand up to office bullies and authoritarian tyrants, armed with integrity, confidence, candor and focus, thereby giving yourself the relief you deserve, and the kind of life you want.

RATIFIED BY UNANIMOUS CONSENT this 1st day of January, 2012.

[Your signature here]

 

 

 

CYA





“What if,” I asked myself this week, “what if one person could fundamentally change an organization by simply demonstrating integrity?”

Can you imagine?  An organization built on integrity?

No lying about the product or its benefits, or subterfuge on where a non-profit spends its money.

No cheating on quality or tax returns.  No cheating while on the road.

No stealing someone’s idea and claiming it as the company’s own. No stealing from pension funds. No stealing steaks out the back door of the restaurant.

No fudging about how much radioactive water is gushing into the Pacific.  No fuzzy rhetoric on the federal budget.

Imagine.

People would be predictable.  They’d be honorable.  They’d say what they mean. They’d lead from strength rather than fear. They’d make good decisions and they’d succeed.

And if there was a problem, they’d own up to it and deal with it.  Because they’d handle it from confidence rather than frantic CYA.

You might call this pie in the sky.  But I know different.

See, I have not always been a person of integrity. This is not an easy thing to admit.  In my younger years, I often said one thing and did another.  I struggled to keep confidences.  My talk and my walk were out of sync. I would say yes when I meant no, and no when I meant yes.

I fudged. I was unpredictable.  I dodged.  I integrated CYAing. I totally CYAed for my bosses.

I lied.  I cheated.  I stole.

And just writing that makes me wince.  And want to stop typing and go have a sugary treat.  And/or bourbon.

But what I know about this time of my life is this:  I was miserable. I worked in miserable places.  And I imagine I sowed the seeds of miserablity everywhere I went.

Fortunately, I had a few hard knocks, grew up and finally figured out that I could simply decide to be the kind of person I wanted to be.

So I did.

Who did I aspire to be?  Someone who:

  • Was accountable for my decisions
  • Explained clearly and without blame when I changed my mind
  • Was reliable
  • Was consistent
  • Told the truth
  • Lived the truth
  • Honored my values
  • Was comfortable in my own skin

More pie in the sky?  Let me tell you, at first this took constant, continuing consciousness.  It was almost as if I stopped myself every moment and asked, “Is this how I want to be in the world?” If the answer was no, or I felt even the slightest bit icky, I chose the integrity path.

Which sometimes required courage. And difficult conversations. And no small measure of uncomfortableness.

Like when you break any habit.

Just imagine for a minute. What if organizations broke the CYA habit, and shifted to an integrity model? If just one person dropped the miserable fear and stood up to integrity in that non-profit, or that corporation, or that family-owned business, or that church, or that temple, or that government office – can you imagine?  She might inspire one other person to start living his integrity.  And another. And another.  And pretty soon, there would be no more CYA.

There would simply be no need.

The Integrity Thing



A few weeks ago I talked about how to get  Finally Un-Stuck – remember?

“People who are stuck often face some kind of big decision or life change.  And they torment themselves with, ‘Is this the right choice? What if I make a mistake?’ That is the stuck place.  Can’t move forward for fear of doing something wrong, and can’t go back due to the space-time continuum, so… stay stuck. There’s only one way to break through the muck and get un-stuck. And that is to reframe the question from, ‘Is this the right choice?’ to ‘Am I choosing growth?’”

So, we choose growth, and get un-stuck. But there’s something else – something vital – to factor into your decision-making.

It’s called integrity.

To me, integrity means I’m not going to lie, I’m not going to cheat, I’m not going to take advantage of anyone, I’m not going to allow anyone to take advantage of me.  I will say what I mean, and mean what I say.  I will do what I’ve promised to do.

You may have other elements surrounding your personal integrity – but if you don’t, now’s the time to get clear on them, pardner.

Because when you choose growth within the framework of integrity – there is no way you can make a mistake.

Want an example?  Okie doke.  Tom is offered a  job working for his company’s biggest competitor and marketplace rival.  It’s a big leadership job, and it feels like growth to Tom – exactly the kind of step up he’s been looking for.  The new company promises him a signing bonus (asks him to keep quiet about it) and then kinda asks if he can bring over his files on a particular innovation Tom has been overseeing at the old company.

Now, some people would say, “Sure, that’s the way the game is played.  He should absolutely bring everything to his new employer!  What are you, Michele?  Some kinda dope?  This happens all the time.”

Ah, yes, grasshopper, it does happen all the time. Especially with people who have lost touch with their own integrity.  And that’s why this is such an important moment for Tom – he can choose a new opportunity where he knows his integrity will be challenged, or say no and preserve something important to him.

I’m going to humor those who say, “Take the money and run, Tom!”  Let’s say he chooses to take the new job.  A year later, where’s Tom?  Unhappy, compromised, constantly fudging the facts and lying to his team.  He’s miserable. And his former colleagues? He’s lost them – they’re still smarting from his conduct as he walked out the door. Day to day, he’s struggling with the consequence of abandoning something really important to him – his integrity. It’s crushing stress.

I’ve seen this sad scenario play out hundreds of times.

Remember this line from above?  When you choose growth within the framework of integrity – there is no way you can make a mistake.

Well here’s the corollary: Any opportunity that asks you to put your integrity aside is most assuredly not a growth opportunity – and ultimately will be a mistake.

There’s a lot written these days about “Your Personal Brand” -hey, I’ve even written about it:

…your own personal brand is really about living in alignment with your integrity and what’s best about you. And when you’re truly in alignment that way, life becomes easy.

Any of us can convince ourselves that nearly anything is a growth experience. The gut check, then, is seeing where the new opportunity lines up with your integrity. When you can grow while preserving your integrity, you are, indeed, making the absolute right choice.

Caps & Gowns


It’s the time of year. Caps and gowns on parade. Young men and women on the threshold of the rest of their lives. Awesome. Inspiring. Scary as hell.

I was recently asked to contribute to an article called something like, “Best Advice for Graduates That You Never Received.” Started me thinking. And since I am now writing an advice column, I’m all smug about my advice-giving abilities.

So here’s my six best pieces of advice to graduates:

1. Have integrity in all that you do. Integrity means that you operate from a place of honor. You say what you mean, and mean what you say. You’re reliable. You’re consistent. You can be counted on. Coming from a place of integrity creates a sterling reputation. And a sterling reputation delivers a sterling career, and a happy life.

2. Take the time to connect with others. Get to know the people you work with, the people who live next door, the people at the local homeless shelter. Because by connecting with others, you’ll deepen your connection with yourself. You’ll know yourself more intimately, and allow others to know you fully, too. And you’ll be richer for the experience.

3. Live a life full of risks. Maybe that means something as big as BASE jumping to you (please wear a helmet and pay your insurance premiums, dear) but small risks — like speaking up, or saying no — can be even more powerful (and don’t usually require helmets). Do something that feels like a risk to you every single day, and you will never feel stuck in a too small life.

4. Have passion — for your work, for your loves, for your life. When there’s at least one thing you are absolutely on fire about, the focused joy that results will draw fabulous people and experiences to you. Just a word of caution: don’t confuse passion with drama. If it feels even slightly icky or squidgy, it’s probably drama. Passion always brings something positive to the world, while drama generally dwells in the negative. Live with passion and you live in a positive place.

5. Define your own idea of success. I have known people who have gone to all the right schools and got the right jobs… and are miserable. Why? Because they were marching to the beat of somebody else’s drummer. Money is just a tool that allows you to do what you want to do. Status is a function of ego and ultimately means nothing. [See Integrity above] What means something is who you are and what you bring. Decide on that, and do it. Tap out your own beat.

6. Get out of your own way. Allow great things to happen for you. Because when you’re living with integrity, passion, connection and risks, you have created an environment where your best self can come out to play. When that happens, your life will unfold in amazing and inspiring ways. Let it. Be open and accepting and aware of the great stuff — and more will pour into your life.

Someone said to me this week, “Your twenties are all about figuring stuff out.” To which I said, “Honey, LIFE is about figuring stuff out.” Life’s not like a research project where you line up all your sources, exhaust all lines of inquiry and write up a whopping conclusion where everything is laid out all reasoned and deduced. No, in my experience, it’s precisely those times when you think you have it all figured out that — wham! — everything changes.

So my final piece of advice is this: be constantly curious, and continue to find and shape who you are and what you stand for. Take it all in, and savor it. Continue to grow. Live a full and dynamic, changing life.

Why? Because it’s a really, really fabulous way to live. That’s why.