Do What’s Right

Jackie Robinson

 

On August 28, 1945, a man made a choice. He had to decide between doing what was conventional or doing what was right.

That Tuesday,  Branch Rickey did what was right, and hired Jackie Robinson to play for a minor league ball club associated with the legendary Brooklyn Dodgers.

I recently saw the new movie “42″ about this pivotal moment, and highly recommend it to you. It’s inspiring, and beautifully made, with outstanding performances from Harrison Ford as Rickey and Chadwick Boseman as Robinson.

And the message I kept returning to was the strength of character these two men showed.

Robinson, an educated UCLA man who had served as a Lieutenant in World War II, had to take the abuse heaped upon him and not react – because an angry reaction might doom integration of baseball.

Rickey, a die-hard baseball fan and hard-nosed business man, had to hold on to his vision of a future where baseball was integrated despite the intense opposition he faced.

Why did they do such a hard thing?

They did it because sometimes you just have to do what’s right.

Despite the backlash,  threats and challenges, Robinson and Rickey knew that doing the right thing always pays off.

Today, business is all about analytics, metrics and utilization rates. If the numbers line up nice and neat, the bean counters and money people say we can go with something. If they don’t line up, we tweak and tweak the algorithm until the metrics say, “go”. This clean and clinical approach has led to dying department stores with no staff to run the cash registers, and venture-funded companies whose harried employees each do the work of four people – all in the name of “efficiency”.

But service with heart is not always efficient.

The value of excellent performance based in integrity can’t be calculated.

And deep personal connection can’t be quantified.

Sure, Branch Rickey thought that the popularity of the Negro leagues meant that African-American spectators might flock to big league parks to see integrated baseball. But something else – something ineffable – drove him.

Something important. 

“I may not be able to do something about racism in every field, but I can sure do something about it in baseball,” Rickey said about his decision.

See, he just needed to the right thing.

And that right there is the essence of character.

In your own life and work, you may not be able to do something as big as Branch Rickey did,  but I know there’s something you can do. You know it, too. Doesn’t matter what the metrics might say to do.

Your heart knows.

Just like Robinson and Rickey, sometimes you just have to do what’s right.

 

 

You Are What You Choose

 

You have a lot of options.

You may not feel that way right at this very moment. You may feel rather claustrophobic and limited. Or stuck.

Or, you see endless possibilities and aren’t sure which one to pursue.

Either way, it’s all about your choices – cuz you’ve got ‘em. You just have to make ‘em.

So commit to good choosing:

Choose the things that feel right, in your bones. Regardless of the naysayers.

Even if you are that naysayer.

Choose to do something today that you’ll be proud of in twelve months.

Choose to be honorable.

Choose, in every situation with another person,  to look the other guy in the eye, ask good questions, and listen well.

And do the same thing when you’re with yourself.In all things, choose to be decent. To be kind. To be human.

And while it is entirely human to want to win, let go of the need to one-up everyone else. You will find that when you let go of the neurotic, anxiously striving need to beat others, you allow winning to naturally unfold. On your terms.

For you.

Because when you’re not anxiously striving, you’re free to push yourself to the place you need to be.

Choices, then, are ultimately about internal drive, not external forces compelling you.

Choosing is about your own performance, not other people’s competition.

It’s about wanting to, not having to.

It’s all about your path.

Yours.  Nobody else’s.

So, choose well.

Choose today.

 

Integrity

Noticed a little bit of conversation these days about politics? Not only in the U.S., where we seem to have a permanent presidential campaign in place, but also in Europe, in Asia, in South America…

Commentators in this country continue to refer to the nation suffering from a “crisis of confidence”. Maybe that’s true.

Maybe we are tired of the law partner who pockets a record bonus but tells the associates and support staff that there’s no money – again this year – for their raise.

Perhaps we’re too used to hearing about the minister with the $100,000 Mercedes parked in front of his mansion.

It could be that we’re fed up with hearing that people are going to “change Washington” and yet nothing ends up getting done.

We see real incongruence between what we expect and what we get, and that’s precisely how our confidence is undermined.

That’s a word I’m loving these days: Congruence.

It’s when things line up. It’s when what you see is what you get.

Congruence is truth.

Congruence is whole.

Congruence makes sense.

And a person who is congruent – they mean what they say, and predictably do what they say they will – is truly a person of integrity. Pundits may see the world suffering from a crisis of confidence, but I’d call it an Integrity Deficit.

Somehow or other, many leaders – some of them self-appointed – seem to have forgotten that people eagerly follow those with integrity. Whether you’re a politician, an office manager or a life coach, being a person who means what she says, and does what she says she’s going to do, is the person who’s really successful.

Now, we all know people whose integrity is, shall we say, “compromised”, and yet they seem to thrive and maybe even get ahead.

That’s an incongruence right there, huh?

But what goes around comes around, and I have never, ever met an incongruent person whose personal narrative ends well. Have you?

That karma thing is plenty powerful.

And it always works.

So, now is as good a time as any to assess your own personal integrity.

  • Do you ever say yes when you mean no, and wince about it shortly after the words have left your mouth?
  • Do you consistently miss deadlines and break commitments?
  • Do you fib about having sent in the payment, when really you haven’t even written the check yet?
  • Do you concoct a story about where you just were, rather than admitting what you were really doing?

OK, you’re human.  But do you feel good about this stuff? Or does it add to your stress?  Create overwhelm?

Then get congruent, baby.

Start in a small way.  Start by making only those commitments you know you can meet. And then acknowledge to yourself that you did what you said you’d do. Maybe even give yourself a little reward for that.

And, make an effort to really watch your words.  In The Four Agreements, author Don Miguel Ruiz suggests that one way to insure happiness is to:

“Be impeccable with your word. Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.”

I hear you – truth and love in the workplace? Just for a minute, drop your skepticism and think about it a different way.

I know from experience that shifting toward integrity will profoundly change your work experience. It will profoundly change your marriage, your parenting, your friendships and everything else in your world.

Integrity changes anything it touches for the better.

That is the truth.

You know, I have a dream.  I dream that one day our global crisis of confidence will be replaced with the peace, certainty and progress that integrity engenders.

But that will only happen – our leaders will only become people of integrity – if we, first, become so ourselves.

 

Be It Resolved

 

WHEREAS, 2011 was a bad year for tyrants, terrorists and repressive regimes around the world; and,

WHEREAS, sometimes offices and workplace settings can mimic authoritative empires; and,

WHEREAS, the world of work has radically changed, making it even more important for you to see yourself as fully in charge of your career and future; and,

WHEREAS, the thing that has often challenged you is being a good enough advocate for yourself; and,

WHEREAS, you might also just be a little bit of a people-pleaser, which only means something you learned at one time in your life no longer suits you at this point; and,

WHEREAS, breaking a life-long habit can be a big challenge; and,

WHEREAS, you know breaking that habit is the only way to get ahead and live the life you envision; and,

WHEREAS, surprisingly enough, you can easily get all the help and support you need to make this change simply by asking people you trust to give you a hand,

NOW, THEREFORE, BE IT RESOLVED, that you will begin to shift your situation by taking small steps to learn be the self-mentor, self-advocate, self-champion you need to be

  1. You will say no, and
  2. You will honor your own preferences and assert them appropriately, and
  3. You will take the risks required to grow, even if they feel way too big, and
  4. You will not be afraid to be a person of integrity and authenticity, and
  5. You will find that by doing so you will actively move to reduce your stress, and
  6. You will stop feeling like you continually lose.

BE IT FURTHER RESOLVED, that you will stand up to office bullies and authoritarian tyrants, armed with integrity, confidence, candor and focus, thereby giving yourself the relief you deserve, and the kind of life you want.

RATIFIED BY UNANIMOUS CONSENT this 1st day of January, 2012.

[Your signature here]

 

 

 

CYA





“What if,” I asked myself this week, “what if one person could fundamentally change an organization by simply demonstrating integrity?”

Can you imagine?  An organization built on integrity?

No lying about the product or its benefits, or subterfuge on where a non-profit spends its money.

No cheating on quality or tax returns.  No cheating while on the road.

No stealing someone’s idea and claiming it as the company’s own. No stealing from pension funds. No stealing steaks out the back door of the restaurant.

No fudging about how much radioactive water is gushing into the Pacific.  No fuzzy rhetoric on the federal budget.

Imagine.

People would be predictable.  They’d be honorable.  They’d say what they mean. They’d lead from strength rather than fear. They’d make good decisions and they’d succeed.

And if there was a problem, they’d own up to it and deal with it.  Because they’d handle it from confidence rather than frantic CYA.

You might call this pie in the sky.  But I know different.

See, I have not always been a person of integrity. This is not an easy thing to admit.  In my younger years, I often said one thing and did another.  I struggled to keep confidences.  My talk and my walk were out of sync. I would say yes when I meant no, and no when I meant yes.

I fudged. I was unpredictable.  I dodged.  I integrated CYAing. I totally CYAed for my bosses.

I lied.  I cheated.  I stole.

And just writing that makes me wince.  And want to stop typing and go have a sugary treat.  And/or bourbon.

But what I know about this time of my life is this:  I was miserable. I worked in miserable places.  And I imagine I sowed the seeds of miserablity everywhere I went.

Fortunately, I had a few hard knocks, grew up and finally figured out that I could simply decide to be the kind of person I wanted to be.

So I did.

Who did I aspire to be?  Someone who:

  • Was accountable for my decisions
  • Explained clearly and without blame when I changed my mind
  • Was reliable
  • Was consistent
  • Told the truth
  • Lived the truth
  • Honored my values
  • Was comfortable in my own skin

More pie in the sky?  Let me tell you, at first this took constant, continuing consciousness.  It was almost as if I stopped myself every moment and asked, “Is this how I want to be in the world?” If the answer was no, or I felt even the slightest bit icky, I chose the integrity path.

Which sometimes required courage. And difficult conversations. And no small measure of uncomfortableness.

Like when you break any habit.

Just imagine for a minute. What if organizations broke the CYA habit, and shifted to an integrity model? If just one person dropped the miserable fear and stood up to integrity in that non-profit, or that corporation, or that family-owned business, or that church, or that temple, or that government office – can you imagine?  She might inspire one other person to start living his integrity.  And another. And another.  And pretty soon, there would be no more CYA.

There would simply be no need.