Solving Problems


Ever feel like the world is chock full of problems? There’s a problem here, a problem there, and every problem screams for a solution. Ever consider how your life change if you knew, in your very marrow, that you are not responsible for fixing every problem in the world?

An emotional sponge takes on problems like a city bus takes on passengers — and ends up feeling overloaded. Plenty of these good folk become my clients because they just can’t cope with their burdens.

You know the type. They’re the resilient, strong person who has faced plenty of adversity and has developed a sense that there’s nothing they can’t solve. Their shoulders are broad, and they can carry a huge load. So they keep taking on one tangled situation after another. They carry their kid’s problems, their co-worker’s problems, their mother’s problems, their neighbor’s problems and the problems of the woman in front of them in the checkout line. Her biggest complaint? Never enough time.

The emotional sponge can also be the person who defines himself by a willingness to “help”. They want to lend a hand, pitch in, offer support. As a result, they say yes to everything. They organize every charity drive, political leafletting effort and recycling program in a hundred mile radius. And they’re frazzled.

One more type of emotional sponge — the person who’s so uncertain about her own feelings so she takes on the emotions of those around her. If everyone else is worried about the price of tea in China, she adopts that worry as her own. Like a pinball, she bounces from feeling to feeling, and ends up drained and exhausted.

I was blessed to have a son who had no interest in tying his own shoes — especially if I was limitlessly willing to get down on my knees and tie them for him. One day I realized that if he didn’t learn to tie his shoes himself I might have to visit his college campus daily (not in my plan for 2012, honestly). When I stopped solving his problem for him, he learned to tie his shoes.

And so it is. Maybe we solve other people’s problems because it makes us feel useful, or needed, or — maybe we can admit this — slightly superior. Regardless, when you take on the problems of others you prevent them from learning the skills to prioritize and solve their own problems.

Your “help” may actually make the problem persist.

Becoming real — being comfortable in your own skin with who you are — absolutely requires coming to terms with the idea that you are not responsible for fixing every problem in the world.

In fact, not every problem can be solved. (Death is permanent, for instance.)

Not every problem should be solved. (Because time alone may resolve it.)

And not every problem is really a problem. (We just make it so to satisfy our own needs.)

If you plant a seed in dirt, and water it, you don’t know whether it’s growing until a sprout shoots up. If you’re worried about its progress and dig up the seed, you’ll kill the plant.

The best course of action is to wait. Leave it alone. And trust.

Which is exactly what you do when you step back from the responsibility for fixing every problem. Wait. Watch. Trust.

And, chances are, when you stop solving the problems of the world, you’ll have the time you need to focus on the problems that really matter — your own.

The Simplest Solution


Ever heard of Occam’s Razor? William of Ockham was a 14th century monk who labored in Latin on matters of logic. His key observation, translated and traveled through the centuries, is called “Occam’s Razor” (obviously spelling mutated over time):

“All other things being equal, the simplest solution is the best.”

What’s this mean for your life?

When you have a problem with someone else: what’s the simplest solution? Would it be… telling Karen, who talks to Alex, who mentions something to Tom, who plays golf with the husband of the person you have a problem with? Will that approach solve your problem, or potentially make it worse? Using Occam’s Razor to cut away the extraneous steps, we find the simplest solution — talking with the person directly to handle the problem.

How do you know when you’re not using the simplest solution? When you find yourself saying, “I can’t”, as in “I can’t find a new job at my age because I’d have to go back to school, and pass that exam, get certified, and probably move to some new city, which would be really hard on John and the kids.” Rather complicated scenario, huh? It’s a solution which — surprise, surprise — successfully keeps you from doing anything at all. Can we discover the simplest solution? Could it be to find a great job that provides training right in your own home town?

Sometimes it seems we love having the problem so very much that we envision only completely unworkable, complicated solutions — just so we can hang on to the problem we say we hate (but actually love). It’s like: “I need a job but don’t want a job but want to revel in what a screw-up I am ‘cuz I’m not getting a job.” How can we love and hate a problem at the same time? It’s called story fondling, and it reinforces negative stuff and keeps us totally and completely stuck in the past.

Identifying the simplest solution is a way to cut through all the debris in your life and find a really good, clean place to be. The simplest solution is always authentic. The simplest solution is easy. The simplest solution is the way to go.

So, when you find yourself tied up in knots trying to find a complicated solution to whatever you face, think of good old William of Ockham and ask yourself: “All other things being equal, what’s the simplest solution?”

Story Fondling


Some time ago I wrote an essay on forgiveness where I suggested that “Forgiveness is when the hurt you’ve suffered no longer drives your decision-making, nor defines who you are.”

Believe me, I’ve returned to those words time and again. And recently I came to see that people who are stuck are often unwilling or unable to let go of the hurt they’ve suffered. They are stuck in the hurt because somehow it defines them in a way that feels, oddly enough, comfortable.

It’s the woman who will tell you, with great bitterness, how unfairly her ex-husband treated her. How he screwed her out of money. How he turned the children against her. How he cheated on her and walked away scot free. The jerk. When did this happen? you might ask, and be shocked to find out — it was 30 years ago.

It’s when your friend starts to complain once again about how intolerable her workplace is. What a psycho her boss is. How brown-nosing her office mates are. How favorites get recognized but hard work is never rewarded. How she has no energy and barely drags herself into work every day. And you’ve heard the same complaints over and over without cease for the past five years.

Being stuck — feeling powerless to change, not knowing what to do, fuzzy thinking — happens to all of us at some time or other. We have a problem and can’t seem to find a way out.

Why is that?

It’s as if staying fully engaged with the problem prevents people from having to come up with a solution. There’s a issue, poppets, when we love the story of our problem so much that we can’t bear to let it go. We’re “story fondling”, as my friend Martha Beck calls it. We love our story. We absolutely adore it. We hold it close, as if it were a tiny baby needing our tender, loving care.

But when we story fondle, we allow our problem to define us and shape our decision-making.

Which is the opposite of forgiveness.

And only prolongs the pain.

The only way forward, as you may have heard, is through. To get unstuck, once and for all, you have to stop focusing on the problem and start focusing on the solution.

You have to break up with the problem and start dating a solution. Or play the field if you want and try several solutions.

Sure, sometimes we fondle our problem in an attempt to understand it. And that’s important — understanding the pain can help us craft a solution that works. But 30 years of fondling? Excessive. That’s 30 years of living life in pain, and on hold. Which might feel safe, but is ultimately a waste.

What you’ve got, for sure, is today. Yesterday’s gone and tomorrow is not promised. Laying the problem aside and living right here, right now, focused on solutions — that’s the key to arriving at the most powerful point of forgiveness — self-forgiveness. Which is the path toward a vibrant life, worth living.