It’s A Craft

Confluence is such a great word, and an even better thing to experience. Don’t you just love it when the pieces come together and you get a whole new perspective?

I had such a epiphany this past weekend while in New York City for Thanksgiving. My daughter and I went up with a list of things we wanted to do and places we wanted to see, and hit the ground running as soon as our suitcases hit the floor.

The first point of confluence came at about 9 o’clock Wednesday evening in the Chelsea Market. Have you been? It’s a foodie’s crack den, with store after store peddling chocolates, cupcakes, spices, fruits, lobsters…in other words – heaven.

A glass-enclosed production kitchen caught our eye. The bakers were surrounded by racks and racks of apple pies, pumpkin pies, breads and rolls. We checked the sign – “Sarabeth’s Kitchen” – and squealed, because we had reservations to eat our Thanksgiving dinner at the Sarabeth’s restaurant near Central Park. As we worked our way further into the store, we saw an older woman hefting trays of pastries into rolling racks and generally getting things into order. I spoke: “You all have been busy!” She smiled, and said, “It’s the biggest day of the year for us, and I think we’re ready.” I tossed in, “Well, we’re eating at the Central Park restaurant tomorrow, so I guess we’ll be eating some of this stuff.” She nodded, hands constantly busy, “These or ones just like this.” She smiled again and kept moving racks.

My daughter whispered, “Mom, that’s Sarabeth.” I cocked my head to the right, surprised. Here, the night before the biggest day in the restaurant trade and the owner of nine restaurants and a booming online business was on-site, with no entourage, making sure things got done?

That’s attention to detail. That’s honoring your work. That’s being true to your craft.

Regardless of how big you get.

And our Thanksgiving meal was richer for having seen Sarabeth’s commitment to her work.

Another confluence point came the next day. We had tickets to a new musical – A Christmas Story: The Musical – based on our favorite holiday film of all time. What better way to kick off the season than seeing a Christmas musical on Thanksgiving Day? Most of the theatres on Broadway are dark on Thanksgiving, so actors and technicians can take a well-deserved night off. But A Christmas Story has a limited run and every performance is a countdown to the final show. We took our seats and noticed that the folks in front of us seemed to know one another. There was a lot of hand-shaking, back-slapping and hugging.

We overheard one man laughingly say to another, “Here we are on our day off, in a theatre!” And then a man approached the fellow right in front of me and said, “Are you who I think you are?” [We, out-of-town rubes that we are, didn't know who anyone was.] They shook hands and the man said, “I love the way they worked your number, you are awesome in it” and it became clear that the entire two rows in front of us were full of performers, writers and directors of other Broadway shows and their families – taking their one night off to watch a new show. I watched their reaction to the performance as it unfolded in front of us – the professionals were as caught up in the great singing, dancing, and production as anyone. And as the new show roared into its finale, it was the other actors who immediately jumped to their feet in a standing ovation.

That’s commitment to craft, too. By allowing yourself to be a member of the audience, rather than being on stage. By learning from watching others doing what you do. By immersing yourself in the work, even if someone else is doing it.

And that’s the thing, I think. When you find the part of your work which is your craft, and you honor it rather than begrudge it – when you do more than just show up, punch the clock and endure eight or ten hours – that’s when you find the meaning. The art. The joy.

Whether you are a CEO or a project manager, a mom or a car salesman, an entrepreneur or an actor – you owe it to yourself to infuse your work with the art of craft. And to celebrate everyone else who’s also honoring your craft by doing it well, and with heart.

When we do that, we’re all lifted up. And it’s a true Thanksgiving.

 

Totally In On A New Thing

It used to be that a man married a lovely girl and got his job in a factory or office. For thirty years, his work brought in the family’s income and the health insurance while the lovely girl stayed at home and raised their adorable children. Then, the man retired, got his gold watch and went fishing.

Times have changed.

Really changed.

I recently listened to a segment of the NPR show “On Being” which featured 23 year old spoken word artist Sarah Kay. She’s just back from Australia, where she performed and taught throughout the country.

Did you hear that?

Twenty three.

“Spoken word artist.”

Australia.

NPR.

In contrast, when my dad was 23, he was married with two kids and a third on the way – and wore a suit and a hat to the office every day. The idea of Australia probably never crossed his mind, let alone something called “NPR”. That a girl could be a spoken word artist and make a living would have been baffling.

Times have really changed.

And what’s changed the most are the possibilities.

A kid can have an idea in his dorm room (or drop out of college) and turn it into a billion dollar business:

Mark Zuckerberg.

Michael Dell.

Bill Gates.

A woman can be on a reality show and parlay that into subsequent lines of business:

Bethenny Frankel.

Guiliana Rancic.

Anyone named Kardashian. [I am not going to hyperlink anything to that name. I just...can't.]

It’s not only famous people who can take advantage of today’s possibilities.

People make money de-cluttering homes.

Artists have built sustainable revenue by selling their paintings online.

Using Skype, consultants can work with clients all over the world, while still managing to be at the bus stop to greet their kids at 3pm.

People have written books solely for the Kindle and ended up making decent money – and receiving book deal offers from traditional publishing houses.

Kids put videos of themselves singing on YouTube and go on to sell out stadiums.

Employees get laid off and start a whole new company.

A former White House staffer can reinvent herself and become a successful executive coach and writer.

Who would have ever thought it?

Yes, times have changed. And the new world of work is more flexible, adaptive and collaborative.

There are new rules, and new ways of being successful. Which can be a little challenging for folks who define “success” as having the same job for thirty years, with the hat and gold watch thing as mileposts. For these folks, it feels like the times have changed too fast, what happened to the rules, and can’t we turn back the clock?

Nope.

The genie is out of the bottle.

And now that people can have flexibility and a good income, now that they can have satisfying work of their own creation, now that anyone can go from being employed to being freelance to being employed again, now that time and distance is no longer a barrier to business growth – now is the time to embrace the way the world has changed and adapt to its new work rhythm.

If you hold on to the old way of work, you will lose.  Because we stand at a new point in the evolution of careers, with a  promise that is huge, and bright. And wildly creative.

I am in. Totally in. How about you? You ready?

“Is It Fun?”

 

A few months ago, I made a commitment to myself to start doing the Washington Post crossword every morning. I thought it would be good for my brain, and to up the ante, I made a few rules.

You know me: Michele Woodward, Rules Girl [when you know the rules, you also know how to bend them. I am just saying.]. Here are my crossword puzzle rules:

Rule 1:  Use only pen.

Rule 2:  Take only 15 minutes.

Rule 3:  If I’m not done in 15 minutes, drop it.

Five times out of six, I complete the puzzle under the rules. Which is surprisingly fulfilling. Ups my general Happy Quotient, if you want to know the truth.

And, there are one or two things I have learned from this exercise:

A. My intuition about a word is almost always right (except the other day, when the clue was “John Paul II, e.g.”  I wrote “POPE” when the answer turned out to be “POLE”. Ah, well.)

B. Sometimes an Across word is best solved by looking at the Down words that make it up

C. Challenges can be fun

That’s right, funLook at me – I used the f-word.

Maybe you were raised with that wonderful work ethic that says “anything worth doing has to be hard”, which leads quite handily toward “work is hard, fun is frivolous; ergo, no fun for you, bucko”.

So you equate fun with anything but work.

Fun is tubing down the river with a cooler of beer trailing behind you.

Fun is a yo-yo tournament.

Fun is running a marathon (except for that pesky mile 21 where everything gets a little wobbly and you wonder where the fun is. The fun comes at mile 26.375, baby).

Work is a grind. Work is hyper-competitive. Work is eat-what-you-kill, dog-eat-dog, scarcity thinking writ large.

Fun and work, therefore, can never be equal.

But maybe think about it this way: work is just a challenge.

And crossword puzzles are challenges, right?

And some challenges can be fun and rewarding, and even fulfilling.

Especially if you know the rules and work within them. Kinda.

So, if my math is right, work can be fun and fulfilling if you turn the grind into a a kind of game, and you create some rules for yourself – rules you stick to.

[You may have heard of this idea of rules before. We also call these "boundaries".]

Such as:  “I will not work on weekends.”

“I won’t waste a minute in malicious office gossip.”

“If something doesn’t go my way, I will drop it and move on rather than obsess, stew and fret.”

These are just some of mine. Just like using a pen to complete the crossword in less than 15 minutes.

You have a choice, too. You can make your own rules.

Really.

Start by asking yourself, “Is this thing I’m doing fun?” And if the answer is no, then figure out a way to make it fun. Make it a game.

Your game.

And I’m thinking you’re going to win because you made up the rules.

You winner, you.

 

Integrity

Noticed a little bit of conversation these days about politics? Not only in the U.S., where we seem to have a permanent presidential campaign in place, but also in Europe, in Asia, in South America…

Commentators in this country continue to refer to the nation suffering from a “crisis of confidence”. Maybe that’s true.

Maybe we are tired of the law partner who pockets a record bonus but tells the associates and support staff that there’s no money – again this year – for their raise.

Perhaps we’re too used to hearing about the minister with the $100,000 Mercedes parked in front of his mansion.

It could be that we’re fed up with hearing that people are going to “change Washington” and yet nothing ends up getting done.

We see real incongruence between what we expect and what we get, and that’s precisely how our confidence is undermined.

That’s a word I’m loving these days: Congruence.

It’s when things line up. It’s when what you see is what you get.

Congruence is truth.

Congruence is whole.

Congruence makes sense.

And a person who is congruent – they mean what they say, and predictably do what they say they will – is truly a person of integrity. Pundits may see the world suffering from a crisis of confidence, but I’d call it an Integrity Deficit.

Somehow or other, many leaders – some of them self-appointed – seem to have forgotten that people eagerly follow those with integrity. Whether you’re a politician, an office manager or a life coach, being a person who means what she says, and does what she says she’s going to do, is the person who’s really successful.

Now, we all know people whose integrity is, shall we say, “compromised”, and yet they seem to thrive and maybe even get ahead.

That’s an incongruence right there, huh?

But what goes around comes around, and I have never, ever met an incongruent person whose personal narrative ends well. Have you?

That karma thing is plenty powerful.

And it always works.

So, now is as good a time as any to assess your own personal integrity.

  • Do you ever say yes when you mean no, and wince about it shortly after the words have left your mouth?
  • Do you consistently miss deadlines and break commitments?
  • Do you fib about having sent in the payment, when really you haven’t even written the check yet?
  • Do you concoct a story about where you just were, rather than admitting what you were really doing?

OK, you’re human.  But do you feel good about this stuff? Or does it add to your stress?  Create overwhelm?

Then get congruent, baby.

Start in a small way.  Start by making only those commitments you know you can meet. And then acknowledge to yourself that you did what you said you’d do. Maybe even give yourself a little reward for that.

And, make an effort to really watch your words.  In The Four Agreements, author Don Miguel Ruiz suggests that one way to insure happiness is to:

“Be impeccable with your word. Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.”

I hear you – truth and love in the workplace? Just for a minute, drop your skepticism and think about it a different way.

I know from experience that shifting toward integrity will profoundly change your work experience. It will profoundly change your marriage, your parenting, your friendships and everything else in your world.

Integrity changes anything it touches for the better.

That is the truth.

You know, I have a dream.  I dream that one day our global crisis of confidence will be replaced with the peace, certainty and progress that integrity engenders.

But that will only happen – our leaders will only become people of integrity – if we, first, become so ourselves.

 

Be It Resolved

 

WHEREAS, 2011 was a bad year for tyrants, terrorists and repressive regimes around the world; and,

WHEREAS, sometimes offices and workplace settings can mimic authoritative empires; and,

WHEREAS, the world of work has radically changed, making it even more important for you to see yourself as fully in charge of your career and future; and,

WHEREAS, the thing that has often challenged you is being a good enough advocate for yourself; and,

WHEREAS, you might also just be a little bit of a people-pleaser, which only means something you learned at one time in your life no longer suits you at this point; and,

WHEREAS, breaking a life-long habit can be a big challenge; and,

WHEREAS, you know breaking that habit is the only way to get ahead and live the life you envision; and,

WHEREAS, surprisingly enough, you can easily get all the help and support you need to make this change simply by asking people you trust to give you a hand,

NOW, THEREFORE, BE IT RESOLVED, that you will begin to shift your situation by taking small steps to learn be the self-mentor, self-advocate, self-champion you need to be

  1. You will say no, and
  2. You will honor your own preferences and assert them appropriately, and
  3. You will take the risks required to grow, even if they feel way too big, and
  4. You will not be afraid to be a person of integrity and authenticity, and
  5. You will find that by doing so you will actively move to reduce your stress, and
  6. You will stop feeling like you continually lose.

BE IT FURTHER RESOLVED, that you will stand up to office bullies and authoritarian tyrants, armed with integrity, confidence, candor and focus, thereby giving yourself the relief you deserve, and the kind of life you want.

RATIFIED BY UNANIMOUS CONSENT this 1st day of January, 2012.

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